topic Intel vpro in Intel vPro® Platform

Intel vpro

Matthieu2 — Tue, 09 Apr 2024 11:59:42 GMT

Good morning,

I’m using intel EMA except this error is created and I don’t know how to fix it

Action : LockRootAccountAdministrator, FileName : MainForm.cs, FunctionName : lockLocalRootAccountAdministratorToolStripMenuItem_Click, ExceptionMsg : System.Exception : Impossible d’obtenir la chaîne de connexion déchiffrée après les tentatives.
à MeshServersCommon.DBCore.GetConnectionString(ConnectionType connectionType)
à MeshServerInstaller.MainForm.CheckAuthenticationType(AuthType expectedType)
à MeshServerInstaller.MainForm.lockLocalRootAccountAdministratorToolStripMenuItem_Click(Expéditeur d’objet, EventArgs e).

Windows show a error too

Please help me if you have the solution.

Re:Intel vpro

MIGUEL_C_Intel — Tue, 09 Apr 2024 23:03:49 GMT

Hello, Matthieu2,

According to the pictures provided, the EMA instance was created with the Local Account authentication. So, we need to use the option called: Intel® EMA Credentials.

Accessing Intel® Platform Manager requires a Global administrator account. The same account that we use for creating the EMA instance.

I suggest testing the account by opening the EMA web console and logging in with the global administrator account.

Regards,

Miguel C.

Intel Customer Support Technician

Re:Intel vpro

MIGUEL_C_Intel — Fri, 12 Apr 2024 22:33:50 GMT

Hello, Matthieu2,

If further assistance is necessary, please let me know the outcome of my suggestions.

Regards,

Miguel C.

Intel Customer Support Technician