topic Re: Error while connecting to VPro RCS using SCS console on same machine. in Intel vPro® Platform

Error while connecting to VPro RCS using SCS console on same machine.

VKumb — Thu, 11 May 2017 12:21:49 GMT

Hi,

I am new to this technology, so maybe this is very basic issue, but I am unable to resolve it.

I have installed SCS console and RCS (Vpro) on same machine and I am trying to connect to RCS but unable to connect.

Error says "Failed to connect to Remote Configuration Service.

Have tried opening TCP port 135, also enebled

Windows Management Instrumentation (ASync-In)
Windows Management Instrumentation (DCOM-In)
Windows Management Instrumentation (WMI-In).

But was still unable to solve the above error.

Thanks in advance.

Re: Error while connecting to VPro RCS using SCS console on same machine.

MichaelA_Intel — Mon, 15 May 2017 21:06:45 GMT

@ Vijayrk1122

Hi, is the RCSServer service running?

Re: Error while connecting to VPro RCS using SCS console on same machine.

VKumb — Tue, 16 May 2017 05:53:59 GMT

No its not. But whenever I am trying to run RCSServer.exe it doesn't show any response. Nothing happens when I try to run this file.

Do we need to run RCSServer.exe manually or the service is up automatically after installation?

Got this error in logs while running IntelSCSInstaller :-

" INFO : - ProgressViewModel Installer_InstallationMessageEvent start: Error 100. exception 6: (error 0x6) The handle is invalid.

ERROR: - Error 100. exception 6: (error 0x6) The handle is invalid."

Re: Error while connecting to VPro RCS using SCS console on same machine.

Yehuda_S_Intel — Fri, 19 May 2017 18:29:55 GMT

Vijayrk1122

Hi,

Can you please provide the IntelSCSInstaller.exe version details and attach the installation log?

Re: Error while connecting to VPro RCS using SCS console on same machine.

VKumb — Tue, 23 May 2017 08:13:26 GMT

Hey,

I was facing this issue because I was trying to connect to database using wrong user. But when I added my machine in AD and used service account user, it solved my problem.

Thanks to all.

Re: Error while connecting to VPro RCS using SCS console on same machine.

MichaelA_Intel — Tue, 23 May 2017 18:49:40 GMT

Vijayrk1122

Awesome that you were able to resolve the issue! Thank you for closing with us on this.

Regards,Michael