topic Re: Error using Intel AMT Configuration Utility in Intel vPro® Platform

Error using Intel AMT Configuration Utility

PF — Tue, 24 Jul 2018 16:25:31 GMT

I'm attempting to use the Intel AMT Configuration Utility and I'm receiving the following error:

"This configuration option is not available because the system does not support host-based configuration."

Re: Error using Intel AMT Configuration Utility

idata — Wed, 25 Jul 2018 04:57:18 GMT

Hello platinumadmin,

I am sorry for problems you encounter when trying to configure AMT.

Could you please help me with a little more information.

OS bee use where you are configuring AMT
Hardware installed on the system.
AMT .

Thank you for your help and time.

Best regards,

Henry A.

Re: Error using Intel AMT Configuration Utility

PF — Wed, 25 Jul 2018 15:25:46 GMT

Re: Error using Intel AMT Configuration Utility

idata — Thu, 26 Jul 2018 04:11:33 GMT

Hello platinumadmin,

Thank you for the updated information, but could you also please help me with:

• OS bee use where you are configuring AMT – Windows 7 Profession 64-bit

• Hardware installed on the system.

• AMT version has been installed.

Also, might want to double check the AMT configuration manual:

https://www.intel.com/content/dam/support/us/en/documents/software/manageability-products/Intel_AMT_Configuration_Utility.pdf https://www.intel.com/content/dam/support/us/en/documents/software/manageability-products/Intel_AMT_Configuration_Utility.pdf

1.4.1 Host-Based Configuration.

Thank you for your help and time.

Best regards,

Henry A.

Re: Error using Intel AMT Configuration Utility

idata — Sun, 29 Jul 2018 02:38:35 GMT

Hello platinumadmin,

I will like to follow up on your threat and see if you had the opportunity to gather the additional information requested.

But could you also please help me with:

OS bee use where you are configuring AMT – Windows 7 Profession 64-bit
Hardware installed on the system.
AMT .

Also, might want to double check the AMT configuration manual:

1.4.1 Host-Based Configuration.

Thank you for your help and time.

Best regards,

Henry A.

Re: Error using Intel AMT Configuration Utility

idata — Thu, 02 Aug 2018 05:30:51 GMT

Hello platinumadmin,

We haven't heard back from you for several days.

I will close this threat and if you require any additional help you can open a new threat and make reference to this one.

Also, might want to double check the AMT configuration manual:

1.4.1 Host-Based Configuration.

Thank you for your help and time.

Best regards,

Henry A.