topic Re:EMASwarmServer error message in Intel vPro® Platform

EMASwarmServer error message

SCCM_MKE_Admin — Fri, 03 Jul 2020 18:19:12 GMT

Hi,

I'm using the EMA Platform Manager and I'm getting these errors in the application events. Has anyone else experienced this?

7/3/2020 1:14:26 PM Message:Intel AMT FW v11.0.18.1002 is not valid. Do not create provisioning record for 9A450755AFB79A187EF68986FCA9BE705EB974D13AA6FF250FC92992777F524F

SCCM_MKE_Admin

Re:EMASwarmServer error message

Emeth_O_Intel — Sat, 04 Jul 2020 02:32:16 GMT

Hello SCCM_MKE_Admin,

Thank you for contacting Intel AMT Communities.

I would like to ask you some questions in order to gather the most accurate information.

Did you change or apply a specific update recently?

Have you noticed a performance issue regarding the Intel® Endpoint Management Assistant (Intel® EMA) software?

Which troubleshooting steps have you performed recently in order to isolate the issue?

I will be waiting for your outcome in order to proceed with the next step.

Regards,

Emeth O.

Intel Server Specialist.

Re:EMASwarmServer error message

Emeth_O_Intel — Thu, 09 Jul 2020 05:02:53 GMT

Hello,

I am following up on your thread and I would like to inform you that this message is indicating that the ME FW is not patched with minimum SA-00075.

You should update the ME FW to the most recent version.

Please let me know the outcome in order to proceed with the next step.

Regards,

Emeth O.

Intel Server Specialist.

Re:EMASwarmServer error message

Emeth_O_Intel — Mon, 13 Jul 2020 07:51:35 GMT

Hello SCCM_MKE_Admin,

I would like to know if the information provided helps you to fix the error message you have been noticing on your system. If so, please let me know in order to proceed with the next step.

Have a wonderful day.

Regards,

Emeth O.

Intel Server Specialist.