topic Re: Issue with Intel(r) Dual Band Wireless-AC7265 in Wireless

Issue with Intel(r) Dual Band Wireless-AC7265

BHold — Wed, 19 Dec 2018 17:52:01 GMT

Hello,

I was working on my Acer Swift Laptop last night and the wireless dropped. I ran a Windows Diagnostic check and it said that 'the Intel(r) Dual Band Wireless-AC7265 adapter is experiencing not fixed driver or hardware related problems'.

The laptop was working perfectly fine and then the wireless connectivity went. Please can you advise, as I need the laptop for work!

Many thanks

Re: Issue with Intel(r) Dual Band Wireless-AC7265

Amy_C_Intel1 — Thu, 20 Dec 2018 04:01:37 GMT

Hello BHold, Thank you for posting on the Intel® Communities. Is this an integration? Have you tried the driver from your computer manufacturer? Amy C Intel Customer Support Technician Under Contract to Intel Corporation

Re: Issue with Intel(r) Dual Band Wireless-AC7265

Amy_C_Intel1 — Fri, 18 Jan 2019 06:41:27 GMT

If you need further assistance let us know. Amy C Intel Customer Support Technician Under Contract to Intel Corporation

Re: Issue with Intel(r) Dual Band Wireless-AC7265

Amy_C_Intel1 — Thu, 24 Jan 2019 06:49:36 GMT

If you have more questions, please let us know. Amy C Intel Customer Support Technician Under Contract to Intel Corporation

Re: Issue with Intel(r) Dual Band Wireless-AC7265

Amy_C_Intel1 — Sat, 26 Jan 2019 02:10:31 GMT

I have not heard back from you so I will close this inquiry now. If you need further assistance, please post a new question. Amy C Intel Customer Support Technician Under Contract to Intel Corporation