topic Re: Wireless AC 8260 in Wireless

Wireless AC 8260

idata — Sun, 04 Jun 2017 12:38:55 GMT

Lately, My NUC 6i5SYH will not connect to my router. Has been for a year now. Different drivers do not help. How can you tell if the AC 8260 is working correctly, and can it be replaced.

Re: Wireless AC 8260

idata — Mon, 05 Jun 2017 21:25:03 GMT

Hello bobfee,

There are different things that may cause connectivity issues, here are few items for your consideration:

- Make sure you are using the latest https://downloadcenter.intel.com/product/86068/Intel-Dual-Band-Wireless-AC-8260 Intel® PROSet/Wireless Software and Drivers for Windows [19.60] for your Operating System.

- Apply the configuration mentioned in the following advisory: http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005544.html Recommended Settings for 802.11n Connectivity.

- Check if the computer can connect to other wireless networks.

For further assistance, please let us know the following information:

- https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility, run the tool and use it to create a report with all sections, once the report is created, click on the "Next" button. In the following screen, save the report to a file. Then use the Advanced editor options of the communities to add the resulting file to your post as an attachment.

- Access point model and firmware version.

- Was this working fine before?

- Are you able to see or connect to other networks?

Regards,

Jonathan B.

Re: Wireless AC 8260

idata — Tue, 06 Jun 2017 11:28:45 GMT

Sigh (feeling rather dumb) - it turns out that after resetting my router all was good again.

Thanks for your help Jonathon.

Re: Wireless AC 8260

idata — Tue, 06 Jun 2017 17:21:25 GMT

Hello bobfee,

I am glad to know the issue has been resolved. I guess power cycling is always an option and this may be a good reference for other users as well.

Feel free to contact us if you have any other questions.

Regards,

Jonathan B.