topic Re: Problem with wifi+bluetooth headset (intel ac 8260) in Wireless

Problem with wifi+bluetooth headset (intel ac 8260)

EEuge1 — Wed, 10 Aug 2016 20:42:58 GMT

Hi,

Last week I bought a pair of sony sbh60 (bluetooth headphones) and I've noticed that everytime I turn on the bluetooth my wifi starts to behave inconsistently (ups and down) as soon as i turn mybluetooth off I have no problems...

Any idea why?

Thanks for the help

Re: Problem with wifi+bluetooth headset (intel ac 8260)

idata — Thu, 11 Aug 2016 00:00:17 GMT

Hello EugenioCanton,

The behavior you describe suggests that your WiFi connection is receiving interference from the Bluetooth* adapter. Please check the following items that related to this:

- Bluetooth* operates in the 2.4 GHz band, so it may cause interference, specially with 2.4 GHz WiFi.

- The Intel® Dual Band Wireless-AC 8260 has 2 antennas, one of them is shared with the Bluetooth* component.

The main recommendation we can provide is to confirm you are using updated drivers for WiFi and Bluetooth*:

https://downloadcenter.intel.com/product/86068/Intel-Dual-Band-Wireless-AC-8260 https://downloadcenter.intel.com/product/86068/Intel-Dual-Band-Wireless-AC-8260

If possible, connect to a 5 GHz wireless network and check if you get the same issue.

Regards,

Jonathan

Re: Problem with wifi+bluetooth headset (intel ac 8260)

idata — Wed, 17 Aug 2016 18:35:11 GMT

Hello,

We did not receive any response to our last comment. Please let us know in case you require further assistance.

Re: Problem with wifi+bluetooth headset (intel ac 8260)

idata — Sat, 20 Aug 2016 05:48:16 GMT

All 5Ghz wifi signal just disappear after enable bluetooth, AC7260

Re: Problem with wifi+bluetooth headset (intel ac 8260)

idata — Mon, 22 Aug 2016 17:52:42 GMT

Hello ArianeLu,

The issue you describe is different from the one mentioned in this thread.

For a better support experience, please continue with your new thread created for this topic: /thread/105556 https://communities.intel.com/thread/105556