topic Re: Unable to reinstall Intel(R) Wireless-N 7260 on my Dell in Wireless

Unable to reinstall Intel(R) Wireless-N 7260 on my Dell

MSoeb — Sat, 27 Oct 2018 00:00:34 GMT

I stupidly uninstalled the network adapter (Intel(R) Wireless-N 7260) on my Dell to try to fix wifi connectivity issues and now I cannot reinstall it. I have tried several times to reinstall and I don't know what to do anymore. I downloaded Network Adapter from here, https://downloadcenter.intel.com/download/28143/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10?product=75440 https://downloadcenter.intel.com/download/28143/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo... , onto an external hard drive and then tried to reinstall it on my PC. At first it appeared under the "Network Adapters," but an error code 10 appeared, then after restarting my computer Wireless-N 7260 disappeared. Can anyone help me?

AlHill — Sat, 27 Oct 2018 00:06:10 GMT

Download the driver from Dell and try it.

Doc

MSoeb — Sat, 27 Oct 2018 00:31:05 GMT

Just tried it and I'm getting this message, "Installation Blocked: This software package cannot be installed on your system."

AlHill — Sat, 27 Oct 2018 01:08:56 GMT

What is the exact version and build of your operating system?

Doc

MSoeb — Sat, 27 Oct 2018 03:02:53 GMT

System type is 64 bit operating system, x64-based processor

Processor is Intel (R) Core i5-4200U CPU @ 1.60GHz

Running on Windows 10

Laptop is a Dell Inspiron 15 7000 Series - 7537

AlHill — Sat, 27 Oct 2018 03:23:06 GMT

Download, run, and ATTACH the results of this utility:

Doc

MSoeb — Wed, 31 Oct 2018 03:52:27 GMT

Okay, the results are attached

idata — Wed, 07 Nov 2018 00:50:51 GMT

Hello ttori0117

I was checking your case and would like to know If you have tried to complete a clean installation of the wireless drivers.

Instructions on the following link:

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation

idata — Tue, 13 Nov 2018 00:51:24 GMT

Hello ttori0117

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation