topic Re: Dual-Band Wireless-AC 7265 - This device cannot start. (Code 10) No wifi, but Bluetooth OK. in Wireless

Dual-Band Wireless-AC 7265 - This device cannot start. (Code 10) No wifi, but Bluetooth OK.

jrob007 — Thu, 31 Oct 2019 07:48:17 GMT

I have an Intel NUC NUC5i5MYHE with a clean install of Windows 10 64-bit (version 1903) and I've installed an Intel Dual-Band Wireless-AC 7265 M.2 chip and attached the antennas. Right from the get-go, Device Manager says: This device cannot start. (Code 10) {Operation Failed}

The requested operation was unsuccessful.

The Windows Event Viewer shows the errors under System:

Intel(R) Dual Band Wireless-AC 7265 : The version number is incorrect for this driver.
Intel(R) Dual Band Wireless-AC 7265 : Could not allocate the resources necessary for operation.

I tried other solutions, downloading all the latest drivers, updated the BIOS, etc. but still nothing works. However the Bluetooth is working just fine, just not the Wi-fi. Do I have a bad chip?

Re: Dual-Band Wireless-AC 7265 - This device cannot start. (Code 10) No wifi, but Bluetooth OK.

AlHill — Thu, 31 Oct 2019 10:51:07 GMT

Look here for validated part numbers for network cards for your 7265:

http://compatibleproducts.intel.com/ProductDetails?EPMID=84861

Doc

Re: Dual-Band Wireless-AC 7265 - This device cannot start. (Code 10) No wifi, but Bluetooth OK.

jrob007 — Thu, 31 Oct 2019 11:13:52 GMT

Attached image of chip. Model is 7265NGW

Re: Dual-Band Wireless-AC 7265 - This device cannot start. (Code 10) No wifi, but Bluetooth OK.

Turbo_Sultan — Sun, 27 Oct 2024 13:25:04 GMT

Did you ever resolve the problem? i have the exact same problem?