topic Problem with Bluetooth - Bluetooth completely disappeared after driver update in Wireless

Problem with Bluetooth - Bluetooth completely disappeared after driver update

JBesz — Thu, 24 Jan 2019 22:38:53 GMT

I have a problem with Bluetooth on my ASUS N750JK laptop.

Today Intel Driver & Support Assistant showed pending updated to Bluetooth driver from version 20.90.1 to version 20.110.03. After installation I received a message that it has failed. I retried installing it again (choosing repair option) and got a confirmation that it has completed.

Since then Bluetooth option disappeared on my laptop, meaning:

Bluetooth device does not appear in device manager
Bluetooth cannot be turned on or off in system settings
Bluetooth icon shows as on in notification centre but is unresponsive
I cannot connect any device to my laptop via Bluetooth

I have tried uninstalling and reinstalling drivers, even the version 20.90.1, and restarting my laptop with no effect.

Is there any solution to such issue?

Re: Problem with Bluetooth - Bluetooth completely disappeared after driver update

mstar10 — Fri, 25 Jan 2019 20:25:32 GMT

After drivers update bluetooth disappereed for certain days from my pc which i get back with the help of https://epsonsupports.net/blog/how-to-fix-printer-offline/ and now working fine.

Re: Problem with Bluetooth - Bluetooth completely disappeared after driver update

JBesz — Fri, 25 Jan 2019 20:30:37 GMT

After many attempts to bring my Bluetooth back yesterday and having no success whatsoever I gave up and just put my laptop to sleep.

This morning when I started it, Bluetooth was back and functioning as expected.

No idea why and how but I'm glad the issue solved itself.