topic I'm having trouble installing wireless driver. Installation Blocked: This version can not upgrade form the current older product. Please uninstall the older product manually. - not sure where to find it to uninstall and reinstall?? in Wireless

I'm having trouble installing wireless driver. Installation Blocked: This version can not upgrade form the current older product. Please uninstall the older product manually. - not sure where to find it to uninstall and reinstall??

SEtte — Tue, 02 Apr 2019 02:30:08 GMT

I thought I was only updating the wireless driver but now wonder if I need to find and uninstall the entire Intel PROSet/Wireless Software??

Re: I'm having trouble installing wireless driver. Installation Blocked: This version can not upgrade form the current older product. Please uninstall the older product manually. - not sure where to find it to uninstall and reinstall??

LeonWaksman — Tue, 02 Apr 2019 03:00:43 GMT

I don't know what is your computer model and/or the Wireless Adapter model. Any way the way to uninstall is similar to any model if you are using Windows 10 and Intel Wireless Adapter.

Disable the Internet (or disconnect the ethernet cable). Open Windows Settings, click on Apps. Next click on Apps & futures and you will see on R.H. panel, list of installed applications. Click on Intel Wireless Bluetooth and then on Uninstall (see the image attached.) After the driver is removed, install the new driver, downloaded earley. Reconnect the internet connection.

Leon

Re: I'm having trouble installing wireless driver. Installation Blocked: This version can not upgrade form the current older product. Please uninstall the older product manually. - not sure where to find it to uninstall and reinstall??

SEtte — Tue, 02 Apr 2019 05:32:00 GMT

Thank you for your reply. I got it working, I was able to update the PROSet software from my Control Panel>Programs