https://community.intel.com/t5/Wireless/Problema-con-el-controlador-wifi-intel-R-Dual-Band-Wireless-AC/m-p/1188531#M29645 <P>Hello ARios12, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question.</P><P><BR /></P><P>Regards,</P><P>Albert R.</P><P><BR /></P><P>Intel Customer Support Technician</P><P>A Contingent Worker at Intel</P><BR /> Tue, 30 Jun 2020 20:25:25 GMT Alberto_Sykes 2020-06-30T20:25:25Z https://community.intel.com/t5/Wireless/Problema-con-el-controlador-wifi-intel-R-Dual-Band-Wireless-AC/m-p/729141#M29217 <P>Tengo un portátil ASUS GL753V con windows 10 x64bits, el cual viene con el controlador wifi intel(R) Dual Band Wireless-AC 7265. Cada vez que quiero jugar un juego online pierdo la conexión wifi. Cuando esto ocurre entro al administrador de dispositivos y veo que el controlador wifi intel(R) Dual Band Wireless-AC 7265 ha desaparecido. Después de un rato el controlador wifi vuelve a aparecer y se recupera la conexión, pero si intento volver a jugar online vuelve y se desaparece.</P><P>Al ver los eventos del controlador wifi, aparece los siguiente:</P><P>5007 - TX/CMD timeout (TfdQueue hanged)</P><P>10400 - La interfaz de red "Intel(R) Dual Band Wireless-AC 7265" ha comenzado su restablecimiento. Habrá una interrupción momentánea de la conectividad de red mientras se restablece el hardware. Motivo: The network driver requested that it be reset. Esta interfaz de red se ha restablecido 1 veces desde la última vez que se inicializó.</P><P>5000 - Intel(R) Dual Band Wireless-AC 7265 : ha encontrado un conflicto en los recursos y no pudo cargar.</P><P>5002 - Intel(R) Dual Band Wireless-AC 7265 : se determinó que el adaptador de red no está funcionando correctamente.</P><P>5032 - Driver Miniport reset watchdog</P><P>10317 - Minipuerto Intel(R) Dual Band Wireless-AC 7265, {91696517-be72-45c4-bd43-b93e9d266f95}, tuvo el evento Fatal error: The miniport has detected an internal error</P><P>10002 - Se detuvo el módulo de extensibilidad de WLAN. Ruta de acceso del módulo: <A>C:\Windows\system32\IntelWifiIhv04.dll</A></P><P>&nbsp;</P><P>Como mencioné antes estos solo ocurre cuando ejecuto juegos online.</P><P>Pueden darme asistencia para solucionar este problema?</P><P>&nbsp;</P> Mon, 22 Jun 2020 03:07:05 GMT https://community.intel.com/t5/Wireless/Problema-con-el-controlador-wifi-intel-R-Dual-Band-Wireless-AC/m-p/729141#M29217 ARios12 2020-06-22T03:07:05Z https://community.intel.com/t5/Wireless/Problema-con-el-controlador-wifi-intel-R-Dual-Band-Wireless-AC/m-p/729142#M29218 <P>ARios12, Thank you for posting in the Intel® Communities Support.</P> <P>&nbsp;</P> <P>Just to let you know, we only provide support in English language and currently, we are using a translation tool.</P> <P>&nbsp;</P> <P>In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:</P> <P>Is this a new computer?</P> <P>Was it working fine before?</P> <P>When did the issue start?</P> <P>Did you make any recent hardware/software changes?</P> <P>The wireless card, did you purchased it separately or did it came installed on the computer?</P> <P>Does the problem happen at home or work environment?</P> <P>Which online game platform are you using, like for example, Steam?&nbsp;</P> <P>What is the name of the games?</P> <P>Do you get any BSOD or error codes?</P> <P>&nbsp;</P> <P>Any questions, please let me know.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Albert R.</P> <P>&nbsp;</P> <P>Intel Customer Support Technician</P> <P>A Contingent Worker at Intel</P> Tue, 30 Jun 2020 20:28:07 GMT https://community.intel.com/t5/Wireless/Problema-con-el-controlador-wifi-intel-R-Dual-Band-Wireless-AC/m-p/729142#M29218 Alberto_R_Intel 2020-06-30T20:28:07Z https://community.intel.com/t5/Wireless/Problema-con-el-controlador-wifi-intel-R-Dual-Band-Wireless-AC/m-p/1187003#M29590 <P>Hello ARios12, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?</P><P><BR /></P><P>Regards,</P><P>Albert R.</P><P><BR /></P><P>Intel Customer Support Technician</P><P>A Contingent Worker at Intel</P><BR /> Thu, 25 Jun 2020 14:45:21 GMT https://community.intel.com/t5/Wireless/Problema-con-el-controlador-wifi-intel-R-Dual-Band-Wireless-AC/m-p/1187003#M29590 Alberto_Sykes 2020-06-25T14:45:21Z https://community.intel.com/t5/Wireless/Problema-con-el-controlador-wifi-intel-R-Dual-Band-Wireless-AC/m-p/1188531#M29645 <P>Hello ARios12, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question.</P><P><BR /></P><P>Regards,</P><P>Albert R.</P><P><BR /></P><P>Intel Customer Support Technician</P><P>A Contingent Worker at Intel</P><BR /> Tue, 30 Jun 2020 20:25:25 GMT https://community.intel.com/t5/Wireless/Problema-con-el-controlador-wifi-intel-R-Dual-Band-Wireless-AC/m-p/1188531#M29645 Alberto_Sykes 2020-06-30T20:25:25Z https://community.intel.com/t5/Wireless/Problema-con-el-controlador-wifi-intel-R-Dual-Band-Wireless-AC/m-p/1722195#M61929 <P>Resulta que en mi caso pasa exactamente lo mismo,&nbsp; desaparece y vuelve a aparecer cada 5 minutos, alguna solucion?</P> Wed, 15 Oct 2025 23:24:10 GMT https://community.intel.com/t5/Wireless/Problema-con-el-controlador-wifi-intel-R-Dual-Band-Wireless-AC/m-p/1722195#M61929 eteseba 2025-10-15T23:24:10Z