topic Bluetooth isn't working in Wireless

Bluetooth isn't working

Jiggzwitda6 — Sun, 09 Aug 2020 11:59:57 GMT

I woke up this morning and kept hearing a beeping sound. The bluetooth on my computer keeps going on and off and I can not get it to stop! It won't let me remove because it says it is in use, but it is not. Troubleshooting says there is nothing wrong, tried uninstalling and reinstalling the driver, but it still does it the entire time!

Re: Bluetooth isn't working

AlHill — Sun, 09 Aug 2020 12:01:59 GMT

So we can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc

Re: Bluetooth isn't working

Jiggzwitda6 — Sun, 09 Aug 2020 12:21:48 GMT

Also, I just ran a diag of some sort and it is saying something about 'check bluetooth radio status'

I dont have any bluetooth radio to connect to. Is there a way I can screen shot that to show as well?

Re: Bluetooth isn't working

Jiggzwitda6 — Sun, 09 Aug 2020 12:26:49 GMT

Here is the screenshot

Re: Bluetooth isn't working

Jiggzwitda6 — Sun, 09 Aug 2020 12:27:21 GMT

Re: Bluetooth isn't working

n_scott_pearson — Sun, 09 Aug 2020 22:00:55 GMT

What solution? Why did you mark this as a solution?

According to the report, I can see no drivers installed for the Bluetooth portion of the card.

...S