topic Re: Issue with wireless network adapter Intel(R) Wireless-AC 9560 160MHz update in Wireless

Issue with wireless network adapter Intel(R) Wireless-AC 9560 160MHz update

Arnav — Sun, 06 Sep 2020 13:10:57 GMT

This is my current config

Network Adapter(s): Intel(R) Wireless-AC 9560 160MHz 21.80.0.4
Realtek PCIe GBE Family Controller 10.23.1003.2017

Following update is advised

But when i try to install i get the following error

Can anyone advise how to get this resolved?

This causes wireless connection to crash and after that it does not show the networks available.

Re: Issue with wireless network adapter Intel(R) Wireless-AC 9560 160MHz update

StefanoBordoni — Mon, 07 Sep 2020 19:55:04 GMT

I had the same problem, and I solved by using IT administrators .zip files.

Install any included .INF file.

Re: Issue with wireless network adapter Intel(R) Wireless-AC 9560 160MHz update

LeonWaksman — Tue, 08 Sep 2020 12:23:05 GMT

1. You may try clean installation of an WiFi driver:

2. Download the latest WiFi driver package Intel® PROSet/Wireless Software and Drivers for IT Admins

Unzip the WiFi_21.120.0_Driver64_Win10.zip on your drive .

3. In the Device Manager > Network Adapters click on WiFi adapter and chose Uninstall (check the "Delete this software... option). Reboot your computer.

4. In the Device Manager click on the default WiFi driver and chose Update. Browse to the directory with the unzipped WiFi Driver and continue with installation.

6. Reboot your laptop.

Leon

Re: Issue with wireless network adapter Intel(R) Wireless-AC 9560 160MHz update

Arnav — Fri, 11 Sep 2020 14:46:10 GMT

Thanks! This seems to have worked.