topic Re:bluetooth not working in Wireless

bluetooth not working

brett069 — Wed, 07 Oct 2020 12:50:05 GMT

i have desktop that didnt have blue tooth , i downloaded b t driver and still cant get it to work

what can i do?

BIOS

Version

Default System BIOS

Date

8/1/2011

MOTHERBOARD

Manufacturer

eMachines

Model

EL1358G

Version

Unknown

OPERATING SYSTEM

Edition

Microsoft Windows 10 Home (64-bit)

Version (Build)

1903 (10.0.18362)

PROCESSOR

AMD Athlon™ II X2 220 Processor

GRAPHICS

Microsoft Basic Display Adapter

AUDIO

Realtek High Definition Audio

NETWORKING AND I/O

TAP-NordVPN Windows Adapter V9

NordLynx Tunnel

NVIDIA nForce Networking Controller

MEMORY

3 GB

STORAGE

Generic- Multi-Card USB Device

Re: bsluetooth not working

n_scott_pearson — Thu, 08 Oct 2020 03:42:45 GMT

Where is the Bluetooth hardware?
...S

Re:bluetooth not working

Sebastian_M_Intel — Mon, 12 Oct 2020 22:54:40 GMT

Hello brett069,

Thank you for posting on the Intel® communities.

After checking your post I could not find any wireless hardware, I would like to know if you have an Intel® Wireless Adapter, you may want to check with the system manufacturer (OEM) to check if your system should include Bluetooth capability.

If you have an Intel® Wireless Adapter, please provide the following:

1. Run the Intel® System Support Utility (Intel® SSU) and attach the report generated:

Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
Click on the menu where it says "Summary" to change to "Detailed View".
To save your scan, click on "Next", then "Save".
Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach).

2. Are you having issues with Wi-Fi, Bluetooth, or both?

3. Is this the original adapter that came pre-installed in your system or have you changed/installed a new adapter recently?

4. Were you able to have your wireless connection in a normal/expected performance before? If yes, did you make any changes before the issue started?

Regards,

Sebastian M

Intel Customer Support Technician

Re:bluetooth not working

Sebastian_M_Intel — Thu, 15 Oct 2020 21:43:01 GMT

Hello brett069,

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.

Regards,

Sebastian M

Intel Customer Support Technician 

Re:bluetooth not working

Sebastian_M_Intel — Tue, 20 Oct 2020 17:33:50 GMT

Hello brett069,

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.

Regards,

Sebastian M

Intel Customer Support Technician

topic Re:bluetooth not working in Wireless

bluetooth not working

eMachines EL1358G

Devices and Drivers

AMD Athlon™ II X2 220 Processor

Microsoft Basic Display Adapter

Realtek High Definition Audio

TAP-NordVPN Windows Adapter V9

NordLynx Tunnel

NVIDIA nForce Networking Controller

3 GB

Generic- Multi-Card USB Device

Re: bsluetooth not working

Re:bluetooth not working

Re:bluetooth not working

Re:bluetooth not working