topic Re:About Intel(R) Wireless Bluetooth(R) in Wireless

About Intel(R) Wireless Bluetooth(R)

Arkadiy — Sat, 17 Oct 2020 13:14:53 GMT

Hi everyone, I have a desktop made by Lenovo, which has the "Intel(R) Wireless Bluetooth(R)" (USB\VID_8087&PID_0A2A\5&3219255B&0&10) module pre-installed - this is how it is defined in the task Manager. I can't find any information about this module - what features it has, whether it supports the AptX codec?, and what Bluetooth standard it implements? Give a link to the documentation for this module with a description of its features

Re: About Intel(R) Wireless Bluetooth(R)

AlHill — Sat, 17 Oct 2020 13:21:05 GMT

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Re: About Intel(R) Wireless Bluetooth(R)

Arkadiy — Mon, 19 Oct 2020 06:36:13 GMT

Here is report file about my system

Re:About Intel(R) Wireless Bluetooth(R)

Sebastian_M_Intel — Mon, 19 Oct 2020 21:37:20 GMT

Hello Arkadiy,

Thank you for posting on the Intel® communities.

I can see that you are using the Intel® Dual Band Wireless-AC 3165. This wireless card includes a Bluetooth version 4.2.

For more information, check the product specification site at: https://ark.intel.com/content/www/us/en/ark/products/89450/intel-dual-band-wireless-ac-3165.html

More details can be found in the Product Brief: https://www.intel.com/content/www/us/en/products/docs/wireless-products/dual-band-wireless-ac-3165-brief.html

Just so you know, the Apt-X codec is provided and natively supported in Windows 10 by Microsoft*. For Windows 8 and Windows 8.1 it requires the Intel addition profiles included as part of the installation package. For window 7 it is not supported. According to Microsoft*, for now, Windows 10 OS just supports Bluetooth codec aptX classic, other enhanced codecs such as aptX HD, aptX LL, LDAC are not supported. For details, please check Windows* 10 OS Bluetooth info at the following link. Under "Bluetooth features list by edition", check “Bluetooth audio enhancements – aptX® audio codec”.

Please let me know if you have questions regarding any specific feature of this wireless card.

Regards,

Sebastian M

Intel Customer Support Technician

Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel or any of its products is implied.

Re:About Intel(R) Wireless Bluetooth(R)

Sebastian_M_Intel — Thu, 22 Oct 2020 15:36:45 GMT

Hello Arkadiy,

Were you able to check the previous post with the information provided? Please let me know if you need more assistance.

Regards,

Sebastian M

Intel Customer Support Technician 

Re:About Intel(R) Wireless Bluetooth(R)

Sebastian_M_Intel — Tue, 27 Oct 2020 17:54:36 GMT

Hello Arkadiy,

We have not heard back from you. I would like to know if you have any additional questions or if you need further assistance.

Regards,

Sebastian M

Intel Customer Support Technician

Re: Re:About Intel(R) Wireless Bluetooth(R)

Arkadiy — Fri, 30 Oct 2020 07:26:14 GMT

Sorry friends, I was on the long weekend

About question - thank you for sending a link to the documentation, I was able to pre-convince myself of the possibility of connecting headphones that I planned to purchase.

I successfully connected the Marshall Monitor Bluetooth headphones, although the sound quality was not high - the sound was "flat".

Therefore, I purchased an additional Orico Bluetooth USB adapter and installed an AptX driver For Windows7 (CRS driver v4) on it - with it, the sound became much better and more voluminous.

Re: Re:About Intel(R) Wireless Bluetooth(R)

rc1346 — Fri, 30 Oct 2020 08:08:35 GMT

Thank you.

Re:About Intel(R) Wireless Bluetooth(R)

Sebastian_M_Intel — Fri, 30 Oct 2020 19:51:34 GMT

Hello Arkadiy,

Thank you for the update.

I am glad to hear that the information was useful to you, in that case; we will proceed to close this inquiry. If you have any additional question, please submit a new thread as this one will no longer be monitored.

Regards,

Sebastian M

Intel Customer Support Technician