topic Re: Slow speeds Wi-Fi 6 AX200 in Wireless

Slow speeds Wi-Fi 6 AX200

amoraru15 — Mon, 04 Jan 2021 23:30:33 GMT

I have a new pc and my speeds are not good, u can see the specs of it in the pdf. Fresh Windows install with last update, and latest driver for the wifi card, i tried the version that MSI offers me but has the same behaviour. Changing the card to AC doesn't do anyhing.

My ISP offers me 500-600mbps, of course that with ethernet i don't have any problems, but with this card i get only 100mbps download and upload, i have full signal, the router is just 3m away. I don't think the router has any problems, with my laptop that has an intel 7260AC i get always more than +400mbps and in some moments i get the full 600mbps.

I'm in the same room and i'm connected to the same 5GHz network, i don't what to do, hope you can help me. Sorry for my bad english.

Re: Slow speeds Wi-Fi 6 AX200

amoraru15 — Tue, 05 Jan 2021 10:26:38 GMT

After doing a factory reset to my router now i have 200mbps, still less than with the 7260AC card. For more testing i grabbed the laptop from my job that has an AX201, the speeds are around 300mbps, i don't understand what's the problem with this AX200 series...

Re:Slow speeds Wi-Fi 6 AX200

Jose_V_Intel — Wed, 06 Jan 2021 21:45:53 GMT

Hello amoraru15,

Thank you for posting on the Intel Community.

Based on the information that you provided and in order to better understand your issue please provide the following information:

Please provide an Intel® System Support Utility report in .txt format. (make sure to select all the options before the scan) https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

Have you checked if this issue happens on different networks?

When did it start to happen?

Do you remember if this issue happened after a new OS update or Wireless driver update?

What is the Router or modem model?

We will be waiting for your answers.

Regards.

Jose V.

Intel® Customer Support Technician

Re:Slow speeds Wi-Fi 6 AX200

Jose_V_Intel — Mon, 11 Jan 2021 21:37:45 GMT

Hi amoraru15,

Were you able to check the previous post?

Let me know if you need more assistance.

Regards.

Jose V.

Intel Customer Support Technician

Re:Slow speeds Wi-Fi 6 AX200

Jose_V_Intel — Thu, 14 Jan 2021 19:38:57 GMT

Hello amoraru15,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards.

Jose V.

Intel Customer Support Technician