topic Intel(R) Wi-Fi AX200 160MHz in Wireless

Intel(R) Wi-Fi AX200 160MHz

Rusty — Sat, 23 Jan 2021 18:21:51 GMT

After turning on my computer I noticed I didn't have working Wi-Fi. I've tried multiple things; reset computer, reinstall drivers, etc. But the Device is still not working.

Some Information gathered from the Intel support.exe is attached.

Re: Intel(R) Wi-Fi AX200 160MHz

Khun_Doug — Sat, 23 Jan 2021 19:03:06 GMT

From the report, you have an active wireless link using a USB wireless device. It looks to be connected to Suddenlink. From the device specifications I believe the device is a Ralink 802.11n adapter, and has IP address 192.168.0.108. Since this device is working and has a connection the AX200 will not negotiate a connection. To use the AX200 you should disable or remove the USB adapter.

Re: Intel(R) Wi-Fi AX200 160MHz

Rusty — Sat, 23 Jan 2021 19:39:00 GMT

Hi, I only had the USB adapter so i could download files to fix the AX. I had it unplugged when trying to fix my issue.

Re: Intel(R) Wi-Fi AX200 160MHz

Khun_Doug — Sat, 23 Jan 2021 19:55:27 GMT

Please unplug the USB wireless, restart the PC, and let the AX200 retry the link. Once you have reached the point where the Wi-Fi connect fails please rerun the SSU and attach it. And would you also describe your wireless router.

Re: Intel(R) Wi-Fi AX200 160MHz

Rusty — Sat, 23 Jan 2021 22:54:19 GMT

The ReRun is in attachments.

My router is hitron and was provided from Sudden Link, please tell me what you what to know specifically and I'll get you that info.

Re: Intel(R) Wi-Fi AX200 160MHz

Khun_Doug — Sun, 24 Jan 2021 01:26:07 GMT

It will be helpful to know the model of the Hitron wireless router. Also, would you please give some detail on your Internet connection - download and upload speed. As far as the wireless setup, do you have both 2.4 GHz and 5 GHz bands operating? Do they each have a unique SSID or do they share the same SSID? Did the AX200 ever work reliably?