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    <title>topic Re: intel wireless ac 9560 code 10 in Wireless</title>
    <link>https://community.intel.com/t5/Wireless/intel-wireless-ac-9560-code-10/m-p/1301700#M36948</link>
    <description>&lt;P&gt;The 'standard' fix for this issue is a fresh install of the Wireless and Bluetooth drivers. Here is my refined process for performing this fresh install:&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;If you haven't already, download - but do not install just yet - the latest Bluetooth and WiFi drivers for your adapter. Here are links to these drivers:&amp;nbsp;&lt;A href="https://downloadcenter.intel.com/download/30542" target="_blank"&gt;https://downloadcenter.intel.com/download/30542&lt;/A&gt;&amp;nbsp;and&amp;nbsp;&lt;A href="https://downloadcenter.intel.com/download/30584" target="_blank"&gt;https://downloadcenter.intel.com/download/30584&lt;/A&gt;.&amp;nbsp;&lt;/LI&gt;
&lt;LI&gt;Disable Internet access. Unplug Ethernet cable and/or disable wireless. Keep disabled until told to re-enable.&lt;/LI&gt;
&lt;LI&gt;From the&amp;nbsp;&lt;STRONG&gt;&lt;EM&gt;Apps &amp;amp; Features&lt;/EM&gt;&lt;/STRONG&gt; applet, check for instances of&amp;nbsp;&lt;STRONG&gt;&lt;EM&gt;Intel PROSet/Wireless Software&lt;/EM&gt;&lt;/STRONG&gt;&amp;nbsp;and&amp;nbsp;&lt;STRONG&gt;&lt;EM&gt;Intel Wireless Bluetooth&lt;/EM&gt;&lt;/STRONG&gt;. If none, skip to Step 6.&lt;/LI&gt;
&lt;LI&gt;Uninstall each instance of &lt;EM&gt;&lt;STRONG&gt;Intel PROSet/Wireless Software&lt;/STRONG&gt;&lt;/EM&gt; and &lt;EM&gt;&lt;STRONG&gt;Intel Wireless Bluetooth&lt;/STRONG&gt;&lt;/EM&gt; that is present. When prompted, choose to "Discard Settings".&lt;/LI&gt;
&lt;LI&gt;Manually reboot your computer, keeping Internet access disabled throughout.&lt;/LI&gt;
&lt;LI&gt;From the &lt;STRONG&gt;&lt;EM&gt;Device Manager&lt;/EM&gt;&lt;/STRONG&gt; applet, check the &lt;STRONG&gt;&lt;EM&gt;Network Adapters&lt;/EM&gt;&lt;/STRONG&gt; section for an entry for &lt;EM&gt;&lt;STRONG&gt;Intel Wireless-AC 9560&lt;/STRONG&gt;&lt;/EM&gt;&lt;EM&gt;&amp;nbsp;and check the &lt;STRONG&gt;Bluetooth&lt;/STRONG&gt; section for an entry for &lt;STRONG&gt;Intel Wireless Bluetooth&lt;/STRONG&gt;&lt;/EM&gt; that has an intel driver associated with it. If neither is the case, go to Step 10.&lt;/LI&gt;
&lt;LI&gt;Right click on the entry for &lt;EM&gt;&lt;STRONG&gt;Intel Wireless-AC 9560&lt;/STRONG&gt;&lt;/EM&gt;&amp;nbsp;and uninstall it, choosing to (checkmark)&amp;nbsp;&lt;EM&gt;&lt;STRONG&gt;Delete the driver software for this device&lt;/STRONG&gt;&lt;/EM&gt;.&lt;/LI&gt;
&lt;LI&gt;Right click on the entry for &lt;STRONG&gt;&lt;EM&gt;Intel Wireless Bluetooth&lt;/EM&gt;&lt;/STRONG&gt; and open its properties. If it has an Intel driver associated with it, then uninstall it, choosing to (checkmark) &lt;EM&gt;&lt;STRONG&gt;Delete the driver software for this device&lt;/STRONG&gt;&lt;/EM&gt;.&lt;/LI&gt;
&lt;LI&gt;Go to Step 5.&lt;/LI&gt;
&lt;LI&gt;(Optional but recommended) Clean out all temporary files using the Windows&amp;nbsp;&lt;STRONG&gt;&lt;EM&gt;Clean Disk&lt;/EM&gt;&lt;/STRONG&gt;&amp;nbsp;tool. I recommend that you checkmark all categories offered, even if no files currently (so it leaves it set up for next invocation).&lt;/LI&gt;
&lt;LI&gt;(Optional but recommended) Clear each of your browsers' cache.&lt;/LI&gt;
&lt;LI&gt;Install the Bluetooth driver package (my rule: always do Bluetooth first).&lt;/LI&gt;
&lt;LI&gt;Install the Wireless driver package.&lt;/LI&gt;
&lt;LI&gt;Manually shutdown and reboot your computer.&lt;/LI&gt;
&lt;LI&gt;Enable Internet access.&lt;/LI&gt;
&lt;LI&gt;Test.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;Hope this helps,&lt;/P&gt;
&lt;P&gt;…S&lt;/P&gt;</description>
    <pubDate>Wed, 28 Jul 2021 00:25:53 GMT</pubDate>
    <dc:creator>n_scott_pearson</dc:creator>
    <dc:date>2021-07-28T00:25:53Z</dc:date>
    <item>
      <title>intel wireless ac 9560 code 10</title>
      <link>https://community.intel.com/t5/Wireless/intel-wireless-ac-9560-code-10/m-p/1301231#M36922</link>
      <description>Hello All,&lt;BR /&gt;&lt;BR /&gt;So this morning my wifi has randomly just stopped working and in the device manager I have the yellow ! With code10, I’ve had a good read and done most of the “fixes” people have advised to do and I’m not getting nowhere…. Has anyone here had the issue and managed to resolve this?</description>
      <pubDate>Mon, 26 Jul 2021 08:08:23 GMT</pubDate>
      <guid>https://community.intel.com/t5/Wireless/intel-wireless-ac-9560-code-10/m-p/1301231#M36922</guid>
      <dc:creator>Deano89</dc:creator>
      <dc:date>2021-07-26T08:08:23Z</dc:date>
    </item>
    <item>
      <title>Re: intel wireless ac 9560 code 10</title>
      <link>https://community.intel.com/t5/Wireless/intel-wireless-ac-9560-code-10/m-p/1301700#M36948</link>
      <description>&lt;P&gt;The 'standard' fix for this issue is a fresh install of the Wireless and Bluetooth drivers. Here is my refined process for performing this fresh install:&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;If you haven't already, download - but do not install just yet - the latest Bluetooth and WiFi drivers for your adapter. Here are links to these drivers:&amp;nbsp;&lt;A href="https://downloadcenter.intel.com/download/30542" target="_blank"&gt;https://downloadcenter.intel.com/download/30542&lt;/A&gt;&amp;nbsp;and&amp;nbsp;&lt;A href="https://downloadcenter.intel.com/download/30584" target="_blank"&gt;https://downloadcenter.intel.com/download/30584&lt;/A&gt;.&amp;nbsp;&lt;/LI&gt;
&lt;LI&gt;Disable Internet access. Unplug Ethernet cable and/or disable wireless. Keep disabled until told to re-enable.&lt;/LI&gt;
&lt;LI&gt;From the&amp;nbsp;&lt;STRONG&gt;&lt;EM&gt;Apps &amp;amp; Features&lt;/EM&gt;&lt;/STRONG&gt; applet, check for instances of&amp;nbsp;&lt;STRONG&gt;&lt;EM&gt;Intel PROSet/Wireless Software&lt;/EM&gt;&lt;/STRONG&gt;&amp;nbsp;and&amp;nbsp;&lt;STRONG&gt;&lt;EM&gt;Intel Wireless Bluetooth&lt;/EM&gt;&lt;/STRONG&gt;. If none, skip to Step 6.&lt;/LI&gt;
&lt;LI&gt;Uninstall each instance of &lt;EM&gt;&lt;STRONG&gt;Intel PROSet/Wireless Software&lt;/STRONG&gt;&lt;/EM&gt; and &lt;EM&gt;&lt;STRONG&gt;Intel Wireless Bluetooth&lt;/STRONG&gt;&lt;/EM&gt; that is present. When prompted, choose to "Discard Settings".&lt;/LI&gt;
&lt;LI&gt;Manually reboot your computer, keeping Internet access disabled throughout.&lt;/LI&gt;
&lt;LI&gt;From the &lt;STRONG&gt;&lt;EM&gt;Device Manager&lt;/EM&gt;&lt;/STRONG&gt; applet, check the &lt;STRONG&gt;&lt;EM&gt;Network Adapters&lt;/EM&gt;&lt;/STRONG&gt; section for an entry for &lt;EM&gt;&lt;STRONG&gt;Intel Wireless-AC 9560&lt;/STRONG&gt;&lt;/EM&gt;&lt;EM&gt;&amp;nbsp;and check the &lt;STRONG&gt;Bluetooth&lt;/STRONG&gt; section for an entry for &lt;STRONG&gt;Intel Wireless Bluetooth&lt;/STRONG&gt;&lt;/EM&gt; that has an intel driver associated with it. If neither is the case, go to Step 10.&lt;/LI&gt;
&lt;LI&gt;Right click on the entry for &lt;EM&gt;&lt;STRONG&gt;Intel Wireless-AC 9560&lt;/STRONG&gt;&lt;/EM&gt;&amp;nbsp;and uninstall it, choosing to (checkmark)&amp;nbsp;&lt;EM&gt;&lt;STRONG&gt;Delete the driver software for this device&lt;/STRONG&gt;&lt;/EM&gt;.&lt;/LI&gt;
&lt;LI&gt;Right click on the entry for &lt;STRONG&gt;&lt;EM&gt;Intel Wireless Bluetooth&lt;/EM&gt;&lt;/STRONG&gt; and open its properties. If it has an Intel driver associated with it, then uninstall it, choosing to (checkmark) &lt;EM&gt;&lt;STRONG&gt;Delete the driver software for this device&lt;/STRONG&gt;&lt;/EM&gt;.&lt;/LI&gt;
&lt;LI&gt;Go to Step 5.&lt;/LI&gt;
&lt;LI&gt;(Optional but recommended) Clean out all temporary files using the Windows&amp;nbsp;&lt;STRONG&gt;&lt;EM&gt;Clean Disk&lt;/EM&gt;&lt;/STRONG&gt;&amp;nbsp;tool. I recommend that you checkmark all categories offered, even if no files currently (so it leaves it set up for next invocation).&lt;/LI&gt;
&lt;LI&gt;(Optional but recommended) Clear each of your browsers' cache.&lt;/LI&gt;
&lt;LI&gt;Install the Bluetooth driver package (my rule: always do Bluetooth first).&lt;/LI&gt;
&lt;LI&gt;Install the Wireless driver package.&lt;/LI&gt;
&lt;LI&gt;Manually shutdown and reboot your computer.&lt;/LI&gt;
&lt;LI&gt;Enable Internet access.&lt;/LI&gt;
&lt;LI&gt;Test.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;Hope this helps,&lt;/P&gt;
&lt;P&gt;…S&lt;/P&gt;</description>
      <pubDate>Wed, 28 Jul 2021 00:25:53 GMT</pubDate>
      <guid>https://community.intel.com/t5/Wireless/intel-wireless-ac-9560-code-10/m-p/1301700#M36948</guid>
      <dc:creator>n_scott_pearson</dc:creator>
      <dc:date>2021-07-28T00:25:53Z</dc:date>
    </item>
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