topic Re:Intel(R) Wi-Fi 6E AX210 160MHz Not Recognized on Windows 11 in Wireless

Intel(R) Wi-Fi 6E AX210 160MHz Not Recognized on Windows 11

akslondon — Wed, 12 Jan 2022 11:04:56 GMT

Hello, I've a custom build PC with Intel(R) Wi-Fi 6E AX210 160MHz 22.90.0.5 installed on it. During windows setup process it did see the WiFi and I did manage to connect to it but after the setup was complete it doesn't show the Wifi. Wifi card is pre-installed. How do I fix it?

Details:

Operating System: Microsoft Windows 11 Home(10.0.22000 Build 22000)

Intel(R) Wi-Fi 6E AX210 160MHz 22.90.0.5

Re: Intel(R) Wi-Fi 6E AX210 160MHz Not Recognized on Windows 11

akslondon — Wed, 12 Jan 2022 11:16:56 GMT

Never mind, updating software did fix the issue.

Re: Intel(R) Wi-Fi 6E AX210 160MHz Not Recognized on Windows 11

akslondon — Wed, 12 Jan 2022 14:39:09 GMT

Sorry it is again not working . What is going on, why does it stop working after getting fixed?

Re:Intel(R) Wi-Fi 6E AX210 160MHz Not Recognized on Windows 11

DeividA_Intel — Thu, 13 Jan 2022 17:23:53 GMT

Hello akslondon,

Thank you for posting on the Intel® communities.

In order to better assist you, please provide the following:

1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.

Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html
Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
To save your scan, click Next and click Save.

2. Is this issue recent? If so, when did the issue start?

3. Do you see an error code at the device manager under the wireless adapter?

4. Is the computer finding the network or is the Wi-Fi icon gone?

5. What is the brand and model name of your router?

Best regards,

Deivid A.

Intel Customer Support Technician

Re:Intel(R) Wi-Fi 6E AX210 160MHz Not Recognized on Windows 11

DeividA_Intel — Mon, 17 Jan 2022 17:13:46 GMT

Hello akslondon,

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.

Regards,

Deivid A.

Intel Customer Support Technician

Re:Intel(R) Wi-Fi 6E AX210 160MHz Not Recognized on Windows 11

DeividA_Intel — Thu, 20 Jan 2022 03:03:16 GMT

Hello akslondon,

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.

Regards,

Deivid A.

Intel Customer Support Technician