topic Re:Intel AC-9260 and Ubuntu 20.04 proble in Wireless

Intel AC-9260 and Ubuntu 20.04 proble

nikhilchhabra — Thu, 12 May 2022 22:37:11 GMT

I have Intel AC-9260 and Ubuntu 20.04. Kernel: 5.13.0-37-generic.
I sometimes see available wifi with very low signal.
If i try to connect, it doesn't connect 99% of the time. And 1% of the time it connects and provides very low speed internet. And disconnects after sometime.

Things I tried:

1- options iwlwifi 11n_disable=8 and 1 swcrypto=1 bt_coex_active=0

2- Downloading latest 9260 firmware from intel website and putting it in /lib/firmware

But no success.

Please help me fix this.
Tell me if you need any other info from my side.

Re:Intel AC-9260 and Ubuntu 20.04 proble

Steven_Intel — Mon, 16 May 2022 18:11:59 GMT

Hello nikhilchhabra,

Thank you for posting on the Intel® communities.

In order to better assist you, please provide the following information:

Did you download the firmware from this website directly? (https://www.intel.com/content/www/us/en/support/articles/000005511/wireless.html) Or did you look for the latest firmware version available for the kernel in https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/tree/
Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
Was the wireless card working fine at some point before?

As well, please run a report with the Intel® System Support Utility for Linux (https://www.intel.com/content/www/us/en/download/18895/26735/intel-system-support-utility-for-the-linux-operating-system.html?) and attach the file to your reply.

Best regards,

Steven G.

Intel Customer Support Technician.

Re: Intel AC-9260 and Ubuntu 20.04 proble

nikhilchhabra — Tue, 17 May 2022 13:28:52 GMT

Solved:

The antenna was missing.

Re:Intel AC-9260 and Ubuntu 20.04 proble

Steven_Intel — Wed, 18 May 2022 21:38:00 GMT

We are glad to know you found a solution. Since the thread is now solved, we will proceed to close it.

If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.