topic Re: Intel Wifi Driver (Intel (R) Wi-Fi 6 AX201160MHZ) Not working in Wireless

Intel Wifi Driver (Intel (R) Wi-Fi 6 AX201160MHZ) Not working

Prevalsu — Tue, 21 Feb 2023 23:01:50 GMT

This issue started happening in late december early january, where my wifi would suddenly disappear and I couldn't even access my network settings because it had suddenly disappeared. I couldn't find any new networks nor could I access my previously saved networks. I did some digging and found out that my wifi driver ceased to operate. Since then, it recurs frequently, two to three times daily and I've tried everything. Disable and uninstall, reinstall clean versions, roll backs (this seems to work the best for a short period of time), reset my laptop and intel, looking into the events, everything I can think of for this driver. It still refuses to properly function and everytime I try and fix it, it works for a week at best before it recurs again. Recently, it's been giving me a message saying: "Windows has stopped this program from running (Code 43)", and there's always an intel.net update waiting for me in the settings, but everytime I update it, the wifi driver stops working in the middle of the download and then the update disappears. I also refreshed and checked for any updates (hidden and recommended), did a clean install and reboot, and nothing has worked so far.

Re: Intel Wifi Driver (Intel (R) Wi-Fi 6 AX201160MHZ) Not working

AlHill — Tue, 21 Feb 2023 23:07:11 GMT

How about some information?

Download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: Intel Wifi Driver (Intel (R) Wi-Fi 6 AX201160MHZ) Not working

Prevalsu — Tue, 21 Feb 2023 23:14:57 GMT

it won't let me upload it since it's saving it as a txt but once i try to upload it here the file type is being uploaded as an application?

Re: Intel Wifi Driver (Intel (R) Wi-Fi 6 AX201160MHZ) Not working

Prevalsu — Tue, 21 Feb 2023 23:19:28 GMT

ok, I managed to get it into a txt document

Re:Intel Wifi Driver (Intel (R) Wi-Fi 6 AX201160MHZ) Not working

Steven_Intel — Thu, 23 Feb 2023 16:59:56 GMT

Hello Prevalsu,

Thank you for posting on the Intel® communities.

I am sorry you are having issues with your Intel® Wi-Fi 6 AX201 (Gig+), I will be glad to assist you.

Please provide the following information:

Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
Was there any hardware change or driver/OS update before the issue started?
Have you tried the clean installation (https://www.intel.com/content/www/us/en/support/articles/000022173/wireless.html) with both OEM driver v22.130.0.5 (https://rog.asus.com/laptops/rog-strix/rog-strix-scar-17-series/helpdesk_download/) and Intel generic driver v22.190.0 (https://www.intel.com/content/www/us/en/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-intel-wireless-adapters.html)?

As well, please make sure there are no pending Windows updates and also to check the steps in the following article treating multiple error codes such as Code 43: https://www.intel.com/content/www/us/en/support/articles/000031150.html

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Intel Wifi Driver (Intel (R) Wi-Fi 6 AX201160MHZ) Not working

Steven_Intel — Tue, 28 Feb 2023 22:06:58 GMT

We would like to know if you were you able to check the previous post.

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Intel Wifi Driver (Intel (R) Wi-Fi 6 AX201160MHZ) Not working

Steven_Intel — Mon, 06 Mar 2023 15:57:28 GMT

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.