topic Re:Wifi 6 AX201 problem in Wireless

Wifi 6 AX201 problem

Suryaa — Sun, 14 May 2023 00:10:59 GMT

WIFI AX201 not working even after installed latest driver, update latest BIOS, reinstall NVIDIA GPU,
Please help
Thank you

Re: Wifi 6 AX201 problem

Steven_Intel — Tue, 16 May 2023 20:42:12 GMT

Hello Suryaa,

Thank you for posting on the Intel® communities.

I am sorry you are having issues with your Intel® Wi-Fi 6 AX201, I will be glad to help.

Please provide the following information:

Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
Could you please provide a detailed description of the issue?
Was the wireless adapter working fine before?
Do you see any error code in Device Manager > Network adapters > Double-click on Intel® Wi-Fi 6 AX201?

As well, have you tried also the latest wireless driver v22.150.0.3 recommended by Asus (https://www.asus.com/my/laptops/for-gaming/tuf-gaming/2021-asus-tuf-gaming-f15/helpdesk_download/?model2Name=2021-ASUS-TUF-Gaming-F15)?

Best regards,

Steven G.
Intel Customer Support Technician.

Re:Wifi 6 AX201 problem

Steven_Intel — Fri, 19 May 2023 17:24:51 GMT

We would like to know if you were you able to check the previous post.

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Wifi 6 AX201 problem

Jocelyn_Intel — Wed, 24 May 2023 21:15:26 GMT

Hello, @Suryaa

We have not heard back from you, so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Jocelyn M.

Intel Customer Support Technician.