topic Bluetooth button not showing in Wireless

Bluetooth button not showing

Rajendarmateti — Thu, 28 Sep 2023 22:33:40 GMT

Dear Sir,

My Bluetooth ON/OFF button not showing in my laptop

Re:Bluetooth button not showing

Alberto_R_Intel — Fri, 29 Sep 2023 15:00:27 GMT

Rajendarmateti, Thank you for posting in the Intel® Communities Support.

We are sorry to hear about this issue and we will be more than glad to assist you with this matter.

In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

Is this a new computer?

Was the Bluetooth feature working fine before on this specific machine?

If yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this problem?

The wireless card, did you purchase it separately or did it come installed on the computer?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

Re:Bluetooth button not showing

Jose_Intel — Thu, 05 Oct 2023 18:22:05 GMT

Hello Rajendarmateti

We hope you are doing fine.

Were you able to check the previous questions?

Let us know if you still need assistance by sending us the required report.

Best regards,

Jose B.

Intel Customer Support Technician

Re:Bluetooth button not showing

Alberto_R_Intel — Tue, 10 Oct 2023 17:56:54 GMT

Hello Rajendarmateti, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician