topic Re:Bluetooth no found in Device Manager in Wireless

Bluetooth no found in Device Manager

Swaggie — Sat, 02 Dec 2023 13:16:47 GMT

Hello,
So I'm using an old laptop {Intel(R) Core(TM) i3-2310M 210GHz}
The keyboard is broken so I bought a wireless keyboard.
I'm stupid for doing that, for this laptop doesn't have bluetooth.
I've tried Install it from Intel website, but nothing's change.
I might be done wrong thing, but I have no clue.
I'm trying to buy a dongle, but see bunch of reviews saying it can't connect to wireless keyboard.
Even just to post this costs extra effort. I'm also not a tech savvy, so...
Any advice?
 
Thanks in advance.
(Sorry for choosing wrong category)

Re:Bluetooth no found in Device Manager

Jocelyn_Intel — Tue, 05 Dec 2023 17:32:23 GMT

Hello, @Swaggie

Thank you for posting on the Intel® communities.

I am sorry to hear that you are having issues with the wireless keyboard.

To assist you properly, What is the model of the wireless card?

You can find it in the Device Manager>Network Adapters.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:Bluetooth no found in Device Manager

Jocelyn_Intel — Fri, 08 Dec 2023 17:46:20 GMT

Hello, @Swaggie

I hope you are great.

I am checking this thread and I would like to know if you were able to check my previous post.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:Bluetooth no found in Device Manager

Jocelyn_Intel — Wed, 13 Dec 2023 22:02:47 GMT

Hello, @Swaggie

I hope you are doing great.

As we have not heard back from you, we will proceed to close this thread now.

If you need any further assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.

Best regards,

Jocelyn M.

Intel Customer Support Technician.