topic Re: bluetooth driver 23.20.0.3 error at install in Wireless

bluetooth driver 23.20.0.3 error at install

mark1165 — Wed, 10 Jan 2024 12:44:08 GMT

the driver is NOT possible to install, cause error appears : my access right are too low to read the folder

Can you please investigate / solve the issue ?

Re: bluetooth driver 23.20.0.3 error at install

TheWonderfulPie — Wed, 10 Jan 2024 12:48:44 GMT

Subscribing to this post because I'm having the exact same issue. I'm using Intel DSA. It tells me that I don't have the access to read the folder, even though the installation setup asked me for administrator privileges

Re: bluetooth driver 23.20.0.3 error at install

PeteL — Thu, 11 Jan 2024 11:44:49 GMT

I am also getting this error with the Windows 11 installer which is trying to install in the C:\Program Files(x86)\Intel folder. There is no Bluetooth subfolder (there are other subfolders for other apps/drivers). This is a new error with this release.

Update: They have pulled the non-DSA version (latest is now 23.10.0), probably to fix the installer. However, DSA is still showing 23.20.0. If you click on the down arrow in DSA and then the "Learn more" link, you will be taken to the 23.10.0 driver. The 23.10.0 driver worked for me.

MSI (s) (40:FC) [06:44:49:530]: Doing action: CA_CheckPrivileges
Action 6:44:49: CA_CheckPrivileges. 
Action start 6:44:49: CA_CheckPrivileges.
MSI (s) (40:AC) [06:44:49:534]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI94AC.tmp, Entrypoint: CheckPrivileges
CustomAction CA_CheckPrivileges returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 6:44:54: CA_CheckPrivileges. Return value 3.
Action ended 6:44:54: INSTALL. Return value 3.
Property(S): UpgradeCode = {7F919294-3EFF-4138-BAEF-945F9F3CE0D8}
Property(S): WIN10MINORVER = #0
Property(S): WIN10MAJORVER = #10
Property(S): BLUETOOTH = C:\Program Files (x86)\Intel\Bluetooth\
Property(S): UPDATES = C:\Program Files (x86)\Intel\Bluetooth\Updates\
Property(S): dir32B713EBD56D4B899BC2602BA3F1243A = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\CCP\Win10_UWDRelease\x64\
Property(S): dirA6CA9557B1E8BDCAC541F75FB0499D7F = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\GAP\Win10_UWDRelease\x64\
Property(S): dir53D2A900B1471BED318D641EA4CD182D = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\GFP\Win10_UWDRelease\x64\
Property(S): dirEDE41C0A4A0267262CCBD903E8CA832E = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\HRP\Win10_UWDRelease\x64\
Property(S): dir0ADADB9C4C265F1D6775263DB7A6E096 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\JFP\Win10_UWDRelease\x64\
Property(S): dirC2FC040E4FEB5C3ABE11B9B29B33F080 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\MTP\Win10_UWDRelease\x64\
Property(S): dir04459B60EBB1DBC891B1CF436B6329C3 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\SDP\Win10_UWDRelease\x64\
Property(S): dir04EBACFE23F5EC785D0E47A4A3B28FDC = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\STP\Win10_UWDRelease\x64\
Property(S): dirCED6A17374E88838518806EF13C36EB3 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\THP\Win10_UWDRelease\x64\
Property(S): dir5F377EEF9A98CEF196FD5F75A161B912 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\TYP\Win10_UWDRelease\x64\
Property(S): WixUIRMOption = UseRM
Property(S): ALLUSERS = 1
Property(S): ARPINSTALLLOCATION = C:\Program Files (x86)\Intel\
Property(S): HOST_UTILITIES = C:\Program Files (x86)\Intel\Bluetooth\utilities\
Property(S): HOST_DRIVERS = C:\Program Files (x86)\Intel\Bluetooth\drivers\
Property(S): INTELFOLDER = C:\Program Files (x86)\Intel\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): Intel = 6
Property(S): TARGETDIR = C:\
Property(S): dir505FA534ACB3EF1F1F3D82AFEC583D5C = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\CCP\Win10_UWDRelease\
Property(S): dir6CD9C6F66D8E2F2E293193294D2F317B = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\CCP\
Property(S): dirB04972790F78B5DD08F5369E64EAFCA5 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\
Property(S): dir6CD32B315D00BCE65A907419099163A5 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\GAP\Win10_UWDRelease\
Property(S): dir1D17EEC18900D502269C5583F038431A = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\GAP\
Property(S): dirA3F4251F7618AD3B3EEDABD6E882597D = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\GFP\Win10_UWDRelease\
Property(S): dir77AF2AEE385581BC488736C93F49E2D4 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\GFP\
Property(S): dirD5C920C5DBFBE4F11CF1A34F03A80AAE = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\HRP\Win10_UWDRelease\
Property(S): dirD2703BCF7541A0464F199EE4D015EC6B = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\HRP\
Property(S): dir70443FC2F6BD0AA92C0B6F081698B814 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\JFP\Win10_UWDRelease\
Property(S): dir75F0CAE7883E7B1B1E0B831CCDF11BA9 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\JFP\
Property(S): dirD464349CD29F61EFD2A59274044DAE7A = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\MTP\Win10_UWDRelease\
Property(S): dir071105BFDD42B9EAC3D428F42359775E = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\MTP\
Property(S): dirF30FF7A70EAFCCC8C5E8FB2937BCCE32 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\SDP\Win10_UWDRelease\
Property(S): dirAE58E2FED7CDDFA3856EC4C72632D4BB = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\SDP\
Property(S): dir2415260389F01D2CD4C79EAD158AB2DA = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\STP\Win10_UWDRelease\
Property(S): dirC1CE1E224F4712743DE390A598D6B186 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\STP\
Property(S): dir8C3DFB5B33B0C0F5437236BB50E82F57 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\THP\Win10_UWDRelease\
Property(S): dir44501CE6EF89754FB29087BCD1AD0609 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\THP\
Property(S): dir72D0F68E7CEBD9DC22BD9017CDA66CC9 = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\TYP\Win10_UWDRelease\
Property(S): dir9C67D5FB6C7AAB0F6E90C0D78B0E457E = C:\Program Files (x86)\Intel\Bluetooth\drivers\ibtusb\TYP\
Property(S): ARPPRODUCTICON = IntelBluetooth.ico
Property(S): ARPCOMMENTS = TIC=SBHBTW95605
Property(S): MSIRESTARTMANAGERCONTROL = Disable
Property(S): SUPPORTOS = Windows10
Property(S): BATTERYLEVEL = 25
Property(S): UPGRADINGPRODUCTCODE = UNINITIALIZED
Property(S): FORCEDRIVERREMOVAL = FALSE
Property(S): MsiLogging = voicewarmupx
Property(S): WIXUI_INSTALLDIR = INTELFOLDER
Property(S): InstallErrorString = You have insufficient privileges to read this folder.

Re: bluetooth driver 23.20.0.3 error at install

mark1165 — Wed, 10 Jan 2024 12:56:58 GMT

i too used the Intel driver and support assistent page :

https://www.intel.de/content/www/de/de/support/intel-driver-support-assistant.html

Re: bluetooth driver 23.20.0.3 error at install

Snowzeron — Wed, 10 Jan 2024 13:00:56 GMT

Same problem here.I hope this gets fixed soon.

Re: bluetooth driver 23.20.0.3 error at install

mark1165 — Wed, 10 Jan 2024 13:04:28 GMT

is uses the intel driver and support assist site :

https://www.intel.de/content/www/de/de/support/intel-driver-support-assistant.html

per download at this link its the same issue :

https://www.intel.de/content/www/de/de/download/18649/intel-wireless-bluetooth-for-windows-10-and-windows-11.html

Re: bluetooth driver 23.20.0.3 error at install

Dargon — Wed, 10 Jan 2024 15:35:33 GMT

I am encountering the same issue using direct download / install or utilizing "Intel Driver & Support Assistant".

Re: bluetooth driver 23.20.0.3 error at install

kinchi — Wed, 10 Jan 2024 23:06:30 GMT

Yeah, same here. I wonder whats the issue

Re: bluetooth driver 23.20.0.3 error at install

JeanSagi — Thu, 11 Jan 2024 03:04:20 GMT

#MeToo

Any hint on how to update it or just have to wait...

Re: bluetooth driver 23.20.0.3 error at install

Ybhoth03 — Thu, 11 Jan 2024 04:28:44 GMT

ya estaba bien emputado porque pense que habia sido un error mio, jeje.

Re: bluetooth driver 23.20.0.3 error at install

Ruso — Thu, 11 Jan 2024 05:43:44 GMT

I have the same probleme...

Re: bluetooth driver 23.20.0.3 error at install

MatheusTargueta — Thu, 11 Jan 2024 11:13:23 GMT

Having the same issue here. "Not enough privileges".

Re: bluetooth driver 23.20.0.3 error at install

emanuelhenrique_ — Thu, 11 Jan 2024 12:46:51 GMT

I'm having the same problem. I tried giving full control to the administrator but it still didn't work, I still get the same error. Did anyone manage to solve it?

Re: bluetooth driver 23.20.0.3 error at install

masterctrlprogram — Thu, 11 Jan 2024 14:55:59 GMT

I'm having this issue as well. Showing as 0 bytes for me...

Re:bluetooth driver 23.20.0.3 error at install

DeividA_Intel — Fri, 12 Jan 2024 20:26:46 GMT

Hello mark1165,

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with the Intel® Driver & Support Assistant (Intel® DSA).

In order to better assist you, please provide the following:

1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.

Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html
Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
To save your scan, click Next and click Save.

2. Provide the Intel® Driver & Support Assistant (Intel® DSA) logs:

https://www.intel.com/content/www/us/en/support/articles/000089850/software/software-applications.html

3. Can you share a picture of the error you mentioned?

4. Is the issue present if you try to install the drivers manually?

5. What is the browser you are using as well as its version?

Regards,

Deivid A.

Intel Customer Support Technician

Re: bluetooth driver 23.20.0.3 error at install

will6 — Fri, 12 Jan 2024 21:09:57 GMT

Driver package installer is bugged. They remove the driver from their site.

Wait for a new one.

Re: bluetooth driver 23.20.0.3 error at install

will6 — Fri, 12 Jan 2024 21:09:34 GMT

You can also download 23.20.0.3 from asus forums without the bugged installer. Been using it for a month.

Re: Re:bluetooth driver 23.20.0.3 error at install

JeanSagi — Sun, 14 Jan 2024 18:58:31 GMT

This answer looks like an "Intel" robot...

The installer is simply bugged...

Have to wait for a newer non-bugged installer.

Re: bluetooth driver 23.20.0.3 error at install

n_scott_pearson — Sun, 14 Jan 2024 21:45:31 GMT

Stop with the conspiracy theories! Intel does not use bots of any kind in its support activities.

...S

Re: bluetooth driver 23.20.0.3 error at install

n_scott_pearson — Sun, 14 Jan 2024 21:46:29 GMT

Actually, now that I think about it, Intel should add a bot that deletes stupid posts like this.

...S