topic External antennas for AX211NGW with internal antenna in Wireless

External antennas for AX211NGW with internal antenna

SAK1 — Wed, 17 Jan 2024 01:56:02 GMT

Will any third party kit due? The PC came with the wi-fi6e/BT5.3 card installed.

Re: External antennas for AX211NGW with internal antenna

n_scott_pearson — Wed, 17 Jan 2024 17:19:59 GMT

Well, this depends upon what you have. Please provide more information regarding what motherboard you have, what chassis type you have, the internal antennas, etc.

Some information about the 'problem' would help too. Why do you blame the internal antennas?

...S

Re: External antennas for AX211NGW with internal antenna

SAK1 — Wed, 17 Jan 2024 22:38:16 GMT

Motherboard 895EKBC V12.03.05

Micro ATX

Antenna - Internal pictures from Best Buy attached. There is a cutout on the side of the Mini for external antennas. HP support unhelpful.

Re:External antennas for AX211NGW with internal antenna

Catulpos_Intel — Thu, 18 Jan 2024 08:46:25 GMT

Hello SAK1,

Thank you for posting in Intel communities. For us to effectively assist you, please provide the following information.

What is the exact issue you experienced?
Any recent changes made before this issue happened?
Is it working before?
What are the troubleshooting steps taken to resolve the issue experienced?
Please provide the SSU of your unit, you can follow the instructions indicated on this article, How to get the Intel® System Support Utility Logs on Windows*

Looking forward to your response. Have a nice day!

Best regards,

Catulpos_Intel

Intel Customer Support Technician

Re: Re:External antennas for AX211NGW with internal antenna

SAK1 — Thu, 18 Jan 2024 21:28:49 GMT

This is a future planning issue.

I'll be moving to a larger place and the BT is more important to me than the Wi-fi to stream through a number of rooms into earbuds and eventually hearing aids. I am trying to make sure it is possible to take the internal antenna wires to an eventual outside antenna.

I am trying to ID what I may need in order to do that. HP has not be responsive. That is why I am asking my question about 3rd party antenna kits as it applies to your card.

Re: External antennas for AX211NGW with internal antenna

n_scott_pearson — Fri, 19 Jan 2024 02:01:44 GMT

You need a kit something like this: https://www.amazon.com/dp/B08XNBN7TT. It will cover all cases: card slot mount or direct mount of connectors to back panel of SFF chassis.

Hope this helps,

...S

P.S. Really good 8dBi antennas for longer ranges!

Re: External antennas for AX211NGW with internal antenna

SAK1 — Fri, 19 Jan 2024 19:10:26 GMT

I ordered it. Thank you SO MUCH!!!