topic Re: INTEL BE200 Bluetooth is not working in Wireless

INTEL BE200 Bluetooth is not working

Noomoto — Fri, 01 Mar 2024 03:59:48 GMT

I have installed New Wifi card for my Laptop , Acer Predator PH3D15-17 , replacing ex Killer 6E- Ax1675i.

After i have installed new Driver . My Wifi is working good but there is no sign of my Bluetooth even installed BT 23.30.0 driver . In Device manager don't show the Blutooth icon . I have run "msdt.exe -id DeviceDiagnostic" and it doesn't help . I can't even use or see any Bluetooth device or pairing anything .

Re:INTEL BE200 Bluetooth is not working

Irwan_Intel — Fri, 01 Mar 2024 03:03:47 GMT

Greeting Noomoto,

Thank you for posting in Intel Ethernet Communities.

I've forwarded your inquiry to our wireless forum for further assistance.

Regards,

Irwan_Intel

Re: INTEL BE200 Bluetooth is not working

Noomoto — Fri, 01 Mar 2024 03:58:55 GMT

Thanks for your Prompt response .

Re: INTEL BE200 Bluetooth is not working

LeonWaksman — Fri, 01 Mar 2024 10:31:24 GMT

Hi @Noomoto

Although you have replaced the Killer Adapter by Intel BE200, it looks that the Killer Driver is still installed in your system. You can find it on the Device Manager image and in the SSU report as well.

Perform Clean Installation of the new driver.

After Killer Driver is uninstalled, the latest Intel BT driver.

Leon

Re: INTEL BE200 Bluetooth is not working

Noomoto — Fri, 01 Mar 2024 11:17:49 GMT

Thanks for your suggestion . Will try this

Re: INTEL BE200 Bluetooth is not working

Noomoto — Fri, 01 Mar 2024 14:13:20 GMT

Hi Leon ,

After repeatly many times of Clean uninstallation , It failed to completely remove My-Ex AX1675i wifi card from Device manager . It keeps to re-appear eveytime after system restart . I have tried to Clean uninstall any related with intel wireless driver , Killer or anything that i can think of.

Any suggestion are open how to fix this problem .

Re: INTEL BE200 Bluetooth is not working

LeonWaksman — Fri, 01 Mar 2024 17:19:23 GMT

I'm assuming that the Killer AX1675 Adapter was removed from your laptop?

You may try the following procedure:

1. Disconnect the internet connection.

2. Follow the instructions in this video and/or this article.

Hope this will work.

Leon

Re: INTEL BE200 Bluetooth is not working

Noomoto — Sat, 02 Mar 2024 03:10:01 GMT

No It Didn't . Killer AX1675 keeps appear everytime after i restart my system . Don't know how to permanent delete that .

I have tried procedure as your recoomend and it didn't work as well T_T

Re: INTEL BE200 Bluetooth is not working

Noomoto — Mon, 04 Mar 2024 06:37:29 GMT

Could this be Acer Bios topic or else ? Anyone from Intel can describe this T_T.

Re: INTEL BE200 Bluetooth is not working

Noomoto — Tue, 05 Mar 2024 15:13:21 GMT

Hi Leon , Thanks for your help . After i have done with your recommendation . Unfortunately Its Worked!!!
Today i saw my Bluetooth icon came back .

Appreciated and Thanks again for your help.