Netwtw14 Notebook se reinicia

Lucassper — Thu, 25 Apr 2024 12:04:20 GMT

Buenos días.

He notado que siempre la notebook cuando funciona con la bateria unicamente, y al cabo de un tiempo de inactividad, se reinicia.
Viendo en el visor de windows, el motivo es

"Se reinició el equipo después de una comprobación de errores. La comprobación de errores fue: 0x0000009f (0x0000000000000003, 0xffffa9847e1bc360, 0xffff93005705f738, 0xffffa984836d6460). Se guardó un volcado en: C:\windows\MEMORY.DMP. Id. de informe: 9b81e134-019b-49eb-9dfb-8c9584793db3."

Buscando el id del dispositivo correspondiente, me dirige al la placa wireless

  DeviceInst is "PCI\VEN_8086&DEV_51F1&SUBSYS_00948086&REV_01\3&11583659&0&A3"
  ServiceName is "Netwtw14"

Ya hice un downgrade de drivers y sigue fallando el mismo problema.

Adjunto el archivo de scan de Intel® System Support Utility for Windows.

Quedo a la espera.

Re: Netwtw14 Notebook se reinicia

ShunMnzed — Thu, 16 May 2024 22:35:12 GMT

Buenos días

This particular error: driver power state failure occurs when a driver is in an inconsistent or invalid power state, and it's often related to the computer's power management system. It's a physical physical device object (PDO) of the stack has been blocking an IRP (I/O Request Packet) for too long a time. You can actually try these steps to troubleshoot the issue

You need to visit the samsung website to download the latest driver for your wireless adapter. This is because the original equipment manufacturer (OEM) drivers include specific technologies, custom drivers, and features tailored by Samsung for your system. Intel® provides only general-purpose generic graphics drivers. You can follow these steps. Install the driver and restart your notebook to see if the issue persists,
Go to Device Manager, find your wireless adapter under Network adapters. Right-click on it, select Properties, and go to the Power Management tab. Uncheck the option "Allow the computer to turn off this device to save power" and click OK. This steps is to checking your power management settings
Run the System File Checker to repair potentially corrupted system files. Open Command Prompt as an administrator and type sfc /scannow.
Check for windows updates via settings.

But before proceeding with these steps, make sure to regularly back up your data to prevent data loss in the event of unexpected system reboots.

Tyler

topic Netwtw14 Notebook se reinicia in Wireless

Netwtw14 Notebook se reinicia

Re: Netwtw14 Notebook se reinicia