topic Re:Technical: IKEv2 VPN slow on WiFi in Wireless

Technical: IKEv2 VPN slow on WiFi

PCGuy7 — Mon, 15 Apr 2024 21:21:02 GMT

Very technical article about how Wifi and Ethernet performance can be drastically different for IKEv2 VPN based on how the network adapter driver handles threads:

http://gary-nebbett.blogspot.com/2021/07/slow-performance-of-ikev2-built-in.html

WiFi Adapter: Intel Wi-Fi 6E AX211 160MHz [driver version 23.40.0.4 and older versions]

Indication of incoming packet method: system worker thread

IKEv2 VPN performance: Very Slow [about 6% of expected speed]

Ethernet Adapter: Intel Ethernet Controller I225-LMvP [driver version 1.1.4.38]

Indication of incoming packet method: DPC

IKEv2 VPN performance: Fast

How do I provide feedback or open a ticket with Intel regarding IKEv2 VPN performance being very slow when used with certain network adapter drivers that are designed differently?

Re: Technical: IKEv2 VPN slow on WiFi

ACarmona_Intel — Mon, 22 Apr 2024 15:17:49 GMT

Hello PCGuy7,

Thank you for posting in our communities.

To help me further identify the problem and offer you a solution, kindly provide the following details:

Does the slow connection only happen when connecting to an IKEv2 VPN?
What troubleshooting steps have you already performed? This is to avoid repeating them.
What is the complete model of your computer? So we can further investigate if this issue might be a known issue with the system.

We look forward to your response!

Thank you, and have a great day ahead!

Best regards,
Carmona A.
Intel Customer Support Technician

Re:Technical: IKEv2 VPN slow on WiFi

ACarmona_Intel — Thu, 25 Apr 2024 12:04:59 GMT

Hello PCGuy7,

We are checking in with you to see if you already have the answers to our questions so we can further isolate our issue.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

Re:Technical: IKEv2 VPN slow on WiFi

ACarmona_Intel — Tue, 30 Apr 2024 07:59:36 GMT

Hello PCGuy7,

We are checking in with you, as we have not heard any response from you.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

Re:Technical: IKEv2 VPN slow on WiFi

ACarmona_Intel — Tue, 30 Apr 2024 07:59:50 GMT

Hello PCGuy7,

We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Thank you, and have a great day ahead.

Best regards,

Carmona A.

Intel Customer Support Technician