https://community.intel.com/t5/Wireless/Issues-with-code31/m-p/1610314#M55035 <P>Hello <A href="https://community.intel.com/t5/user/viewprofilepage/user-id/365395" rel="noopener noreferrer" target="_blank"><STRONG>AuroraMa</STRONG></A>,</P><P><BR /></P><P>Thank you for posting in Intel Communities.</P><P><BR /></P><P>We would like to know more about your system details to fully understand the possible root cause of the issue. Additionally, we highly appreciate you sharing your system configuration so we can fully check and provide you with an accurate fix. This could be possible by downloading <A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html#:~:text=Download%20Intel%C2%AE%20System,Click%20Save." rel="noopener noreferrer" target="_blank">Intel® System Support Utility for Windows* software</A>. When the download is complete, launch SSU.exe. Please share <SPAN style="font-family: var(--lwc-fontFamily,-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'); font-size: var(--lwc-fontSize3,0.8125rem);">the log file as you reply.</SPAN></P><P><BR /></P><P>We hope to hear from you soon.</P><P><BR /></P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Jeanette C.</P><P>Intel® Customer Support Technician</P><BR /> Thu, 27 Jun 2024 09:14:02 GMT JeanetteC_Intel 2024-06-27T09:14:02Z https://community.intel.com/t5/Wireless/Issues-with-code31/m-p/1609710#M54986 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AuroraMa_0-1719337861905.png" style="width: 400px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/56308i55F4BCD05EC5497E/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="AuroraMa_0-1719337861905.png" alt="AuroraMa_0-1719337861905.png" /></span></P><P>have installed the latest driver, restartet etc... I cant seem to make it work anymore. Please help</P> Tue, 25 Jun 2024 17:53:13 GMT https://community.intel.com/t5/Wireless/Issues-with-code31/m-p/1609710#M54986 AuroraMa 2024-06-25T17:53:13Z https://community.intel.com/t5/Wireless/Issues-with-code31/m-p/1610314#M55035 <P>Hello <A href="https://community.intel.com/t5/user/viewprofilepage/user-id/365395" rel="noopener noreferrer" target="_blank"><STRONG>AuroraMa</STRONG></A>,</P><P><BR /></P><P>Thank you for posting in Intel Communities.</P><P><BR /></P><P>We would like to know more about your system details to fully understand the possible root cause of the issue. Additionally, we highly appreciate you sharing your system configuration so we can fully check and provide you with an accurate fix. This could be possible by downloading <A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html#:~:text=Download%20Intel%C2%AE%20System,Click%20Save." rel="noopener noreferrer" target="_blank">Intel® System Support Utility for Windows* software</A>. When the download is complete, launch SSU.exe. Please share <SPAN style="font-family: var(--lwc-fontFamily,-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'); font-size: var(--lwc-fontSize3,0.8125rem);">the log file as you reply.</SPAN></P><P><BR /></P><P>We hope to hear from you soon.</P><P><BR /></P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Jeanette C.</P><P>Intel® Customer Support Technician</P><BR /> Thu, 27 Jun 2024 09:14:02 GMT https://community.intel.com/t5/Wireless/Issues-with-code31/m-p/1610314#M55035 JeanetteC_Intel 2024-06-27T09:14:02Z https://community.intel.com/t5/Wireless/Issues-with-code31/m-p/1611501#M55124 <P>Hello&nbsp;<A href="https://community.intel.com/t5/user/viewprofilepage/user-id/365395" rel="noopener noreferrer" target="_blank"><STRONG>AuroraMa</STRONG></A>,</P><P><BR /></P><P>Good day!</P><P><BR /></P><P>I'm following up to check whether you have had the chance to review our prior correspondence. If you have, kindly acknowledge receipt and let us know if you need time to share the details we asked for. Please let me know about this information so we can identify the next steps that need to be taken to resolve this issue.</P><P><BR /></P><P>We will wait for your reply.</P><P><BR /></P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Jeanette C.</P><P>Intel® Customer Support Technician</P><BR /> Tue, 02 Jul 2024 11:37:27 GMT https://community.intel.com/t5/Wireless/Issues-with-code31/m-p/1611501#M55124 JeanetteC_Intel 2024-07-02T11:37:27Z https://community.intel.com/t5/Wireless/Issues-with-code31/m-p/1613438#M55275 <P>Hello&nbsp;<A href="https://community.intel.com/t5/user/viewprofilepage/user-id/365395" rel="noopener noreferrer" target="_blank"><STRONG>AuroraMa</STRONG></A>,</P><P><BR /></P><P>We have not received any response in the past few days. We will now proceed in closing this thread.</P><P>&nbsp;</P><P>Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.</P><P><BR /></P><P><BR /></P><P>Sincerely,</P><P>JeanetteC.</P><P>Intel® Customer Support Technician</P><BR /> Tue, 09 Jul 2024 13:57:36 GMT https://community.intel.com/t5/Wireless/Issues-with-code31/m-p/1613438#M55275 JeanetteC_Intel 2024-07-09T13:57:36Z https://community.intel.com/t5/Wireless/Issues-with-code31/m-p/1642654#M56930 <P>Hello I was wondering if I could send you my info. I am having the same issue and can't figure it out.</P> Tue, 12 Nov 2024 05:24:04 GMT https://community.intel.com/t5/Wireless/Issues-with-code31/m-p/1642654#M56930 Jake98 2024-11-12T05:24:04Z