topic Re: Wifi not working on Ubuntu for AX210 in Wireless

Wifi not working on Ubuntu for AX210

Rosmine — Fri, 19 Apr 2024 15:53:09 GMT

Hello, I am trying to set up wifi on my ubuntu 24.04 PC.

I get an error:

sudo dmesg | grep iwlwifi

[ 5.688671] iwlwifi 0000:26:00.0: pcim_iomap_regions_request_all failed

[ 5.688689] iwlwifi: probe of 0000:26:00.0 failed with error -22

Does anyone know how to solve this? Thanks for your help!

Information:

> uname -r

6.8.0-22-generic

> lsb_release -a

No LSB modules are available.

Distributor ID: Ubuntu

Description: Ubuntu Noble Numbat (development branch)

Release: 24.04

Codename: noble

> lspci | grep -i network

26:00.0 Network controller: Intel Corporation Wi-Fi 6E(802.11ax) AX210/AX1675* 2x2 [Typhoon Peak] (rev 1a)

Things I've tried:

I tried modifying /etc/default/grub to have

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pci=assign-busses"

Originally I had ubuntu 22.04, and I tried upgrading to ubuntu 24.04, as suggested here: https://community.intel.com/t5/Wireless/Intel-Wifi-6E-AX210-is-not-working-on-ubuntu-22-04/m-p/1588543#M53402

I tried to use this solution https://askubuntu.com/questions/1360175/intel-wifi-6-ax210-wifi-not-working-after-update

but the file /usr/lib/firmware/iwlwifi-ty-a0-gf-a0.pnvm does not exist for me

Re: Wifi not working on Ubuntu for AX210

RamyerM_Intel — Mon, 22 Apr 2024 10:34:59 GMT

Hello Rosmine,

Thank you for posting in the communities. In order to help you with this error, we need to be more familiar with your system. Kindly please share with is your SSU logs so we can further diagnose this error message for you. Were you also able to use Linux before in your system? If you do, are there any changes that you have made before this issue occurred? I will be waiting for your reply.

Ramyer M.
Intel Customer Support Technician

Re: Wifi not working on Ubuntu for AX210

Rosmine — Mon, 22 Apr 2024 20:03:09 GMT

Hi Ramyer,

Thanks so much for your help, here's the ssu output.

This is a new computer I'm setting up, linux is working fine, and I've been able to install all functionality I've needed, except for wifi. It was not working before, so far I'm just using ethernet.

# SSU Scan Information

Scan Info:

Version:"1.0.0.0"

Scan Date:"2024/04/22"

Scan Time:"12:51:02"

## Scanned Hardware

Computer:

BaseBoard Manufacturer:"ASUSTeK COMPUTER INC."

Bios Mode:"UEFI"

Bios Version/Date:"1302,12/08/2023"

CD or DVD:"Not Available"

Platform Role:"Linux rosmine-gpu 6.8.0-28-generic #28-Ubuntu SMP PREEMPT_DYNAMIC Tue Apr 16 18:28:16 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux"

Processor:"AMD Ryzen Threadripper PRO 5955WX 16-Cores"

Serial Number:"System Serial Number"

SMBIOS Version:"3.3.0"

Sound Cards:"HDA-Intel - HDA NVidia"

Sound Cards:"HDA NVidia at 0xf5080000 irq 164"

Sound Cards:"HDA-Intel - HDA NVidia"

Sound Cards:"HDA NVidia at 0xf1080000 irq 165"

Sound Cards:"HDA-Intel - HDA NVidia"

Sound Cards:"HDA NVidia at 0xc1080000 irq 166"

System Manufacturer:"ASUS"

System Model:"System Product Name"

System Type:"x64-based PC"

- Display

- "ASPEED Technology, Inc. ASPEED Graphics Family (rev 41) (prog-if 00 [VGA controller])"

Adapter RAM:""

Capabilities:"[40] Power Management version 3"

Capabilities:"[50] MSI: Enable- Count=1/2 Maskable- 64bit+"

Caption:"ASPEED Technology, Inc. ASPEED Graphics Family (rev 41) (prog-if 00 [VGA controller])"

Device ID:"1a03:2000"

Device ID:"RTX 6000 Ada Generation"

Driver:"nvidia"

Driver Path:"/lib/modules/6.8.0-28-generic/updates/dkms/nvidia.ko.zst"

Driver Provider:""

Driver Version:""

Flags:"medium devsel, IRQ 75, IOMMU group 52"

Flags:"bus master, fast devsel, latency 0, IRQ 172, IOMMU group 54"

Flags:"bus master, fast devsel, latency 0, IRQ 171, IOMMU group 23"

Flags:"bus master, fast devsel, latency 0, IRQ 170, IOMMU group 10"

I/O Ports:"I/O ports at 1000 [size=128]"

I/O Ports:"I/O ports at 4000 [size=128]"

I/O Ports:"I/O ports at 5000 [size=128]"

I/O Ports:"I/O ports at f000 [size=128]"

Location:"pci@0000:2a:00.0"

Location:"pci@0000:2d:00.0"

Location:"pci@0000:41:00.0"

Location:"pci@0000:61:00.0"

Manufacturer:"ASPEED Technology, Inc. [1A03]"

Manufacturer:"NVIDIA Corporation [10DE]"

Power Management Capabilities:"Power Management version 3"

Refresh Rate - Current:"Not Available"

Resolution:"Not Available"

- "NVIDIA Corporation AD102GL [RTX 6000 Ada Generation] (rev a1) (prog-if 00 [VGA controller])"

Adapter RAM:"size=256M"

Adapter RAM:"size=32M"

Capabilities:"[60] Power Management version 3"

Capabilities:"[68] MSI: Enable+ Count=1/1 Maskable- 64bit+"

Capabilities:"[78] Express Legacy Endpoint, MSI 00"

Capabilities:"[b4] Vendor Specific Information: Len=14 <?>"

Capabilities:"[100] Virtual Channel"

Capabilities:"[250] Latency Tolerance Reporting"

Capabilities:"[258] L1 PM Substates"

Capabilities:"[128] Power Budgeting <?>"

Capabilities:"[420] Advanced Error Reporting"

Capabilities:"[600] Vendor Specific Information: ID=0001 Rev=1 Len=024 <?>"

Capabilities:"[900] Secondary PCI Express"

Capabilities:"[bb0] Physical Resizable BAR"

Capabilities:"[c1c] Physical Layer 16.0 GT/s <?>"

Capabilities:"[d00] Lane Margining at the Receiver <?>"

Capabilities:"[e00] Data Link Feature <?>"

Caption:"NVIDIA Corporation AD102GL [RTX 6000 Ada Generation] (rev a1) (prog-if 00 [VGA controller])"

Device ID:"1a03:2000"

Device ID:"RTX 6000 Ada Generation"

Driver:"nvidia"

Driver Path:"/lib/modules/6.8.0-28-generic/updates/dkms/nvidia.ko.zst"

Driver Provider:""

Driver Version:""

Flags:"medium devsel, IRQ 75, IOMMU group 52"

Flags:"bus master, fast devsel, latency 0, IRQ 172, IOMMU group 54"

Flags:"bus master, fast devsel, latency 0, IRQ 171, IOMMU group 23"

Flags:"bus master, fast devsel, latency 0, IRQ 170, IOMMU group 10"

I/O Ports:"I/O ports at 1000 [size=128]"

I/O Ports:"I/O ports at 4000 [size=128]"

I/O Ports:"I/O ports at 5000 [size=128]"

I/O Ports:"I/O ports at f000 [size=128]"

Location:"pci@0000:2a:00.0"

Location:"pci@0000:2d:00.0"

Location:"pci@0000:41:00.0"

Location:"pci@0000:61:00.0"

Manufacturer:"ASPEED Technology, Inc. [1A03]"

Manufacturer:"NVIDIA Corporation [10DE]"

Power Management Capabilities:"Power Management version 3"

Refresh Rate - Current:"Not Available"

Resolution:"Not Available"

- "NVIDIA Corporation AD102GL [RTX 6000 Ada Generation] (rev a1) (prog-if 00 [VGA controller])"

Adapter RAM:"size=256M"

Adapter RAM:"size=32M"

Capabilities:"[60] Power Management version 3"

Capabilities:"[68] MSI: Enable+ Count=1/1 Maskable- 64bit+"

Capabilities:"[78] Express Legacy Endpoint, MSI 00"

Capabilities:"[b4] Vendor Specific Information: Len=14 <?>"

Capabilities:"[100] Virtual Channel"

Capabilities:"[250] Latency Tolerance Reporting"

Capabilities:"[258] L1 PM Substates"

Capabilities:"[128] Power Budgeting <?>"

Capabilities:"[420] Advanced Error Reporting"

Capabilities:"[600] Vendor Specific Information: ID=0001 Rev=1 Len=024 <?>"

Capabilities:"[900] Secondary PCI Express"

Capabilities:"[bb0] Physical Resizable BAR"

Capabilities:"[c1c] Physical Layer 16.0 GT/s <?>"

Capabilities:"[d00] Lane Margining at the Receiver <?>"

Capabilities:"[e00] Data Link Feature <?>"

Caption:"NVIDIA Corporation AD102GL [RTX 6000 Ada Generation] (rev a1) (prog-if 00 [VGA controller])"

Device ID:"1a03:2000"

Device ID:"RTX 6000 Ada Generation"

Driver:"nvidia"

Driver Path:"/lib/modules/6.8.0-28-generic/updates/dkms/nvidia.ko.zst"

Driver Provider:""

Driver Version:""

Flags:"medium devsel, IRQ 75, IOMMU group 52"

Flags:"bus master, fast devsel, latency 0, IRQ 172, IOMMU group 54"

Flags:"bus master, fast devsel, latency 0, IRQ 171, IOMMU group 23"

Flags:"bus master, fast devsel, latency 0, IRQ 170, IOMMU group 10"

I/O Ports:"I/O ports at 1000 [size=128]"

I/O Ports:"I/O ports at 4000 [size=128]"

I/O Ports:"I/O ports at 5000 [size=128]"

I/O Ports:"I/O ports at f000 [size=128]"

Location:"pci@0000:2a:00.0"

Location:"pci@0000:2d:00.0"

Location:"pci@0000:41:00.0"

Location:"pci@0000:61:00.0"

Manufacturer:"ASPEED Technology, Inc. [1A03]"

Manufacturer:"NVIDIA Corporation [10DE]"

Power Management Capabilities:"Power Management version 3"

Refresh Rate - Current:"Not Available"

Resolution:"Not Available"

- "NVIDIA Corporation AD102GL [RTX 6000 Ada Generation] (rev a1) (prog-if 00 [VGA controller])"

Adapter RAM:"size=256M"

Adapter RAM:"size=32M"

Capabilities:"[60] Power Management version 3"

Capabilities:"[68] MSI: Enable+ Count=1/1 Maskable- 64bit+"

Capabilities:"[78] Express Legacy Endpoint, MSI 00"

Capabilities:"[b4] Vendor Specific Information: Len=14 <?>"

Capabilities:"[100] Virtual Channel"

Capabilities:"[250] Latency Tolerance Reporting"

Capabilities:"[258] L1 PM Substates"

Capabilities:"[128] Power Budgeting <?>"

Capabilities:"[420] Advanced Error Reporting"

Capabilities:"[600] Vendor Specific Information: ID=0001 Rev=1 Len=024 <?>"

Capabilities:"[900] Secondary PCI Express"

Capabilities:"[bb0] Physical Resizable BAR"

Capabilities:"[c1c] Physical Layer 16.0 GT/s <?>"

Capabilities:"[d00] Lane Margining at the Receiver <?>"

Capabilities:"[e00] Data Link Feature <?>"

Caption:"NVIDIA Corporation AD102GL [RTX 6000 Ada Generation] (rev a1) (prog-if 00 [VGA controller])"

Device ID:"1a03:2000"

Device ID:"RTX 6000 Ada Generation"

Driver:"nvidia"

Driver Path:"/lib/modules/6.8.0-28-generic/updates/dkms/nvidia.ko.zst"

Driver Provider:""

Driver Version:""

Flags:"medium devsel, IRQ 75, IOMMU group 52"

Flags:"bus master, fast devsel, latency 0, IRQ 172, IOMMU group 54"

Flags:"bus master, fast devsel, latency 0, IRQ 171, IOMMU group 23"

Flags:"bus master, fast devsel, latency 0, IRQ 170, IOMMU group 10"

I/O Ports:"I/O ports at 1000 [size=128]"

I/O Ports:"I/O ports at 4000 [size=128]"

I/O Ports:"I/O ports at 5000 [size=128]"

I/O Ports:"I/O ports at f000 [size=128]"

Location:"pci@0000:2a:00.0"

Location:"pci@0000:2d:00.0"

Location:"pci@0000:41:00.0"

Location:"pci@0000:61:00.0"

Manufacturer:"ASPEED Technology, Inc. [1A03]"

Manufacturer:"NVIDIA Corporation [10DE]"

Power Management Capabilities:"Power Management version 3"

Refresh Rate - Current:"Not Available"

Resolution:"Not Available"

- Memory

Physical Memory (Available):"125638 MB"

Physical Memory (Installed):"128653 MB"

Physical Memory (Total):"130701 MB"

- "DIMM 0"

Capacity:"32 GB"

Configured Clock Speed:"Not Available"

Configured Voltage:"1.2 V"

Data Width:"64 bits"

Form Factor:"DIMM"

Interleave Position:"First Position"

Locator:"DIMM 0"

Manufacturer:"G-Skill"

Maximum Voltage:"1.2 V"

Minimum Voltage:"1.2 V"

Part Number:"4-3600C18-32GTZN"

Serial Number:"00000000"

Speed:"Not Available"

Type:"Synchronous Unbuffered (Unregistered)"

- "DIMM 0"

Capacity:"32 GB"

Configured Clock Speed:"Not Available"

Configured Voltage:"1.2 V"

Data Width:"64 bits"

Form Factor:"DIMM"

Interleave Position:"First Position"

Locator:"DIMM 0"

Manufacturer:"G-Skill"

Maximum Voltage:"1.2 V"

Minimum Voltage:"1.2 V"

Part Number:"4-3600C18-32GTZN"

Serial Number:"00000000"

Speed:"Not Available"

Type:"Synchronous Unbuffered (Unregistered)"

- "DIMM 0"

Capacity:"32 GB"

Configured Clock Speed:"Not Available"

Configured Voltage:"1.2 V"

Data Width:"64 bits"

Form Factor:"DIMM"

Interleave Position:"First Position"

Locator:"DIMM 0"

Manufacturer:"G-Skill"

Maximum Voltage:"1.2 V"

Minimum Voltage:"1.2 V"

Part Number:"4-3600C18-32GTZN"

Serial Number:"00000000"

Speed:"Not Available"

Type:"Synchronous Unbuffered (Unregistered)"

- "DIMM 0"

Capacity:"32 GB"

Configured Clock Speed:"Not Available"

Configured Voltage:"1.2 V"

Data Width:"64 bits"

Form Factor:"DIMM"

Interleave Position:"First Position"

Locator:"DIMM 0"

Manufacturer:"G-Skill"

Maximum Voltage:"1.2 V"

Minimum Voltage:"1.2 V"

Part Number:"4-3600C18-32GTZN"

Serial Number:"00000000"

Speed:"Not Available"

Type:"Synchronous Unbuffered (Unregistered)"

- Motherboard

Manufacturer:"ASUSTeK COMPUTER INC."

Product:"Pro WS WRX80E-SAGE SE WIFI II"

Serial Number:"230318033700568"

Version:"Rev 1.xx"

- Networking

- "Intel Corporation Ethernet Controller X550 (rev 01)"

Supports auto-negotiation:"Yes"

Advertised auto-negotiation:"Yes"

Auto-negotiation:"on"

Availability:"enp36s0f0: flags=4098<BROADCAST,MULTICAST> mtu 1500"

Capabilities:"[40] Power Management version 3"

Capabilities:"[50] MSI: Enable- Count=1/1 Maskable+ 64bit+"

Capabilities:"[70] MSI-X: Enable+ Count=64 Masked-"

Capabilities:"[a0] Express Endpoint, MSI 00"

Capabilities:"[100] Advanced Error Reporting"

Capabilities:"[140] Device Serial Number 00-00-c9-ff-ff-00-00-00"

Capabilities:"[150] Alternative Routing-ID Interpretation (ARI)"

Capabilities:"[160] Single Root I/O Virtualization (SR-IOV)"

Capabilities:"[1a0] Transaction Processing Hints"

Capabilities:"[1b0] Access Control Services"

Capabilities:"[1c0] Latency Tolerance Reporting"

Capabilities:"[1d0] Secondary PCI Express"

Caption:"Not Available"

Default IP Gateway:"Not Available"

DHCP Enabled:"Yes"

DHCP Lease Expires:"Not Available"

DHCP Lease Obtained:"Not Available"

DHCP Server:"Not Available"

Driver:"ixgbe"

Driver Path:"/lib/modules/6.8.0-28-generic/kernel/drivers/net/ethernet/intel/ixgbe/ixgbe.ko.zst"

Driver Provider:"Intel Corporation, <linux.nics@intel.com>"

Driver Version:""

Duplex:"Unknown! (255)"

Firmware Version:"0x80001440, 1.2684.0"

Interface:"enp36s0f0"

I/O Ports:"Not Available"

IP Address:"Not Available"

IP Subnet:"Not Available"

MAC Address:"08:bf:b8:36:a6:fc"

Location:"24:00.0"

Manufacturer:"Intel Corporation"

Net Connection ID:"Not Available"

Port:"Twisted Pair"

Power Management:"Supports Wake-on: umbg"

Power Management:"Wake-on: g"

Speed:"Unknown!"

Supported link modes:"100baseT/Full, 1000baseT/Full, 10000baseT/Full"

Advertised link modes:"100baseT/Full, 1000baseT/Full, 10000baseT/Full"

Partner advertised link modes:"Not Available"

- "Intel Corporation Ethernet Controller X550 (rev 01)"

Supports auto-negotiation:"Yes"

Advertised auto-negotiation:"Yes"

Auto-negotiation:"on"

Availability:"enp36s0f1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500"

Capabilities:"[40] Power Management version 3"

Capabilities:"[50] MSI: Enable- Count=1/1 Maskable+ 64bit+"

Capabilities:"[70] MSI-X: Enable+ Count=64 Masked-"

Capabilities:"[a0] Express Endpoint, MSI 00"

Capabilities:"[100] Advanced Error Reporting"

Capabilities:"[140] Device Serial Number 00-00-c9-ff-ff-00-00-00"

Capabilities:"[150] Alternative Routing-ID Interpretation (ARI)"

Capabilities:"[160] Single Root I/O Virtualization (SR-IOV)"

Capabilities:"[1a0] Transaction Processing Hints"

Capabilities:"[1b0] Access Control Services"

Caption:"Not Available"

Default IP Gateway:"192.168.0.1"

DHCP Enabled:"Yes"

DHCP Lease Expires:"Not Available"

DHCP Lease Obtained:"Not Available"

DHCP Server:"Not Available"

Driver:"ixgbe"

Driver Path:"/lib/modules/6.8.0-28-generic/kernel/drivers/net/ethernet/intel/ixgbe/ixgbe.ko.zst"

Driver Provider:"Intel Corporation, <linux.nics@intel.com>"

Driver Version:""

Duplex:"Full"

Firmware Version:"0x80001440, 1.2684.0"

Interface:"enp36s0f1"

I/O Ports:"Not Available"

IP Address:"192.168.0.25"

IP Subnet:"255.255.255.0"

Manufacturer:"Intel Corporation"

Net Connection ID:"Not Available"

Port:"Twisted Pair"

Power Management:"Supports Wake-on: umbg"

Power Management:"Wake-on: g"

Speed:"1000Mb/s"

Supported link modes:"100baseT/Full, 1000baseT/Full, 10000baseT/Full"

Advertised link modes:"100baseT/Full, 1000baseT/Full, 10000baseT/Full"

Partner advertised link modes:"Not Available"

- Operating System

Boot Device:"/dev/nvme0n1p2"

Last Reset:"up 4 min"

Locale:"en_US"

OS Manufacturer:"Ubuntu Noble Numbat (development branch) \n \l"

OS Name:"Ubuntu Noble Numbat (development branch) \n \l"

Page File:"/swapfile"

Page File Space (Available):"2097148"

Page File Space (Used):"0"

Physical Memory (Available):"125806 MB"

Physical Memory (Installed):"128653 MB"

Physical Memory (Total):"130701 MB"

Version:"6.8.0-28-generic GNU/Linux"

Virtual Memory (Available):"2097148"

Virtual Memory (Total):"131740840"

- Processor

- "AMD Ryzen Threadripper PRO 5955WX 16-Cores"

Architecture:"x86_64"

Available:"Offline"

Byte Order:"Little Endian"

Cache Size:"512 KB"

Caption:"AMD Ryzen Threadripper PRO 5955WX 16-Cores"

- Characteristics

64-bit capable

Enhanced Virtualization

Execute Protection

Hardware Thread

Multi-Core

Power/Performance Control

CPU Speed (Minimum):"1800.000"

CPU Speed (Maximum):"4550 MHz"

Current Voltage:"1.1 V"

External Clock:"100 MHz"

Family:"Zen"

- Flags

"APIC (On-chip APIC hardware supported)"

"CLFSH (CLFLUSH instruction supported)"

"CMOV (Conditional move instruction supported)"

"CX8 (CMPXCHG8 instruction supported)"

"DE (Debugging extension)"

"FPU (Floating-point unit on-chip)"

"FXSR (FXSAVE and FXSTOR instructions supported)"

"HTT (Multi-threading)"

"MCA (Machine check architecture)"

"MCE (Machine check exception)"

"MMX (MMX technology supported)"

"MSR (Model specific registers)"

"MTRR (Memory type range registers)"

"PAE (Physical address extension)"

"PAT (Page attribute table)"

"PGE (Page global enable)"

"PSE-36 (36-bit page size extension)"

"PSE (Page size extension)"

"SEP (Fast system call)"

"SSE2 (Streaming SIMD extensions 2)"

"SSE (Streaming SIMD extensions)"

"TSC (Time stamp counter)"

"VME (Virtual mode extension)"

ID:"82 0F A0 00 FF FB 8B 17"

Level 1 Cache:"512 KiB (16 instances)"

Level 2 Cache:"8 MiB (16 instances)"

Level 3 Cache:"fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 pcid sse4_1 sse4_2 x2apic movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp vmmcall fsgsbase bmi1 avx2 smep bmi2 erms invpcid cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local user_shstk clzero irperf xsaveerptr rdpru wbnoinvd amd_ppin brs arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_spec_ctrl umip pku ospke vaes vpclmulqdq rdpid overflow_recov succor smca fsrm debug_swap

64 MiB (2 instances)"

Load:"load average: 0.29, 0.32, 0.17"

Manufacturer:"Advanced Micro Devices, Inc."

Model:"8"

Name:"AMD Ryzen Threadripper PRO 5955WX 16-Cores "

Number of Cores:"16"

Number of Cores - Enabled:"16"

Part Number:"Not Available"

Socket Designation:"SP3"

Status:"Populated, Enabled"

Version:"AMD Ryzen Threadripper PRO 5955WX 16-Cores "

Voltage:"1.1 V"

Virtualization:"Not Available"

- Storage

Re:Wifi not working on Ubuntu for AX210

RamyerM_Intel — Tue, 23 Apr 2024 01:53:55 GMT

Hello Rosmine,

Thank you for sharing this information. For now we will be checking this logs internally and get back to you as soon as possible.

Ramyer M.

Intel Customer Support Technician

Re: Re:Wifi not working on Ubuntu for AX210

Rosmine — Thu, 25 Apr 2024 21:28:00 GMT

Hello, I wanted to check in, do you know how I can solve this? Thanks!

Re:Wifi not working on Ubuntu for AX210

RamyerM_Intel — Wed, 01 May 2024 06:06:17 GMT

Hello Rosmine,

Thank you for checking in with us and for patiently waiting for an update. I want to let you know that based on the the kernel you have provided, you should be supported on a firmware level. We do want to further investigate this for you. As such, please run the following commands:

# modinfo iwlwifi
# lsmod | grep iwlwifi
# dmesg | grep iwlwifi

I will be waiting for your reply.

Ramyer M.

Intel Customer Support Technician

Re: Wifi not working on Ubuntu for AX210

Rosmine — Wed, 01 May 2024 15:47:27 GMT

Thanks so much for your help! Here's the command outputs.

I removed some of the output from the modinfo command since I didn't want to post some things like the signature online. Let me know if there's missing information I need to put

modinfo iwlwifi

description: Intel(R) Wireless WiFi driver for Linux

firmware: iwlwifi-100-5.ucode

firmware: iwlwifi-1000-5.ucode

firmware: iwlwifi-135-6.ucode

firmware: iwlwifi-105-6.ucode

firmware: iwlwifi-2030-6.ucode

firmware: iwlwifi-2000-6.ucode

firmware: iwlwifi-5150-2.ucode

firmware: iwlwifi-5000-5.ucode

firmware: iwlwifi-6000g2b-6.ucode

firmware: iwlwifi-6000g2a-6.ucode

firmware: iwlwifi-6050-5.ucode

firmware: iwlwifi-6000-6.ucode

firmware: iwlwifi-7265D-29.ucode

firmware: iwlwifi-7265-17.ucode

firmware: iwlwifi-3168-29.ucode

firmware: iwlwifi-3160-17.ucode

firmware: iwlwifi-7260-17.ucode

firmware: iwlwifi-8265-36.ucode

firmware: iwlwifi-8000C-36.ucode

firmware: iwlwifi-9260-th-b0-jf-b0-46.ucode

firmware: iwlwifi-9000-pu-b0-jf-b0-46.ucode

firmware: iwlwifi-cc-a0-77.ucode

firmware: iwlwifi-QuZ-a0-jf-b0-77.ucode

firmware: iwlwifi-QuZ-a0-hr-b0-77.ucode

firmware: iwlwifi-Qu-b0-jf-b0-77.ucode

firmware: iwlwifi-Qu-c0-hr-b0-77.ucode

firmware: iwlwifi-Qu-b0-hr-b0-77.ucode

firmware: iwlwifi-ma-b0-mr-a0-86.ucode

firmware: iwlwifi-ma-b0-gf4-a0-86.ucode

firmware: iwlwifi-ma-b0-gf-a0-86.ucode

firmware: iwlwifi-ma-b0-hr-b0-86.ucode

firmware: iwlwifi-ma-a0-mr-a0-86.ucode

firmware: iwlwifi-ma-a0-gf4-a0-86.ucode

firmware: iwlwifi-ma-a0-gf-a0-86.ucode

firmware: iwlwifi-ma-a0-hr-b0-86.ucode

firmware: iwlwifi-ty-a0-gf-a0-86.ucode

firmware: iwlwifi-so-a0-gf-a0-86.ucode

firmware: iwlwifi-so-a0-hr-b0-86.ucode

firmware: iwlwifi-so-a0-jf-b0-86.ucode

firmware: iwlwifi-gl-c0-fm-c0-86.ucode

firmware: iwlwifi-gl-b0-fm-b0-86.ucode

firmware: iwlwifi-bz-a0-fm4-b0-86.ucode

firmware: iwlwifi-bz-a0-fm-c0-86.ucode

firmware: iwlwifi-bz-a0-fm-b0-86.ucode

firmware: iwlwifi-bz-a0-gf4-a0-86.ucode

firmware: iwlwifi-bz-a0-gf-a0-86.ucode

firmware: iwlwifi-bz-a0-hr-b0-86.ucode

firmware: iwlwifi-sc-a0-wh-a0-86.ucode

firmware: iwlwifi-sc-a0-gf4-a0-86.ucode

firmware: iwlwifi-sc-a0-gf-a0-86.ucode

firmware: iwlwifi-sc-a0-hr-b0-86.ucode

firmware: iwlwifi-sc-a0-fm-c0-86.ucode

firmware: iwlwifi-sc-a0-fm-b0-86.ucode

srcversion: 38369EF349A69800340B81F

depends: cfg80211

retpoline: Y

intree: Y

name: iwlwifi

vermagic: 6.8.0-31-generic SMP preempt mod_unload modversions

parm: swcrypto:using crypto in software (default 0 [hardware]) (int)

parm: 11n_disable:disable 11n functionality, bitmap: 1: full, 2: disable agg TX, 4: disable agg RX, 8 enable agg TX (uint)

parm: amsdu_size:amsdu size 0: 12K for multi Rx queue devices, 2K for AX210 devices, 4K for other devices 1:4K 2:8K 3:12K (16K buffers) 4: 2K (default 0) (int)

parm: fw_restart:restart firmware in case of error (default true) (bool)

parm: nvm_file:NVM file name (charp)

parm: uapsd_disable:disable U-APSD functionality bitmap 1: BSS 2: P2P Client (default: 3) (uint)

parm: enable_ini:0:disable, 1-15:FW_DBG_PRESET Values, 16:enabled without preset value defined,Debug INI TLV FW debug infrastructure (default: 16) (uint)

parm: bt_coex_active:enable wifi/bt co-exist (default: enable) (bool)

parm: led_mode:0=system default, 1=On(RF On)/Off(RF Off), 2=blinking, 3=Off (default: 0) (int)

parm: power_save:enable WiFi power management (default: disable) (bool)

parm: power_level:default power save level (range from 1 - 5, default: 1) (int)

parm: disable_11ac:Disable VHT capabilities (default: false) (bool)

parm: remove_when_gone:Remove dev from PCIe bus if it is deemed inaccessible (default: false) (bool)

parm: disable_11ax:Disable HE capabilities (default: false) (bool)

parm: disable_11be:Disable EHT capabilities (default: false) (bool)

lsmod | grep iwlwifi

iwlwifi 610304 0

cfg80211 1339392 1 iwlwifi

sudo dmesg | grep iwlwifi

[ 6.584780] iwlwifi 0000:26:00.0: pcim_iomap_regions_request_all failed

[ 6.584797] iwlwifi: probe of 0000:26:00.0 failed with error -22

Re:Wifi not working on Ubuntu for AX210

RamyerM_Intel — Thu, 02 May 2024 01:12:54 GMT

Hello Rosmine,

Would it be alright if we continue our conversation by email? Let me know if this will work for you, this way we can be more accurate with our investigation. I will be waiting for your reply.

Ramyer M.

Intel Customer Support Technician

Re:Wifi not working on Ubuntu for AX210

RamyerM_Intel — Tue, 07 May 2024 07:11:32 GMT

Hello Rosmine,

I am just checking regarding in on your preferred mode of contact. Feel free to share it with us. I will be waiting for your reply.

Intel Customer Support Technician

Re: Wifi not working on Ubuntu for AX210

Rosmine — Wed, 08 May 2024 17:59:00 GMT

Hi Ramyer,

Sorry I missed this, thanks for checking in! Yep, we can continue the conversation by e-mail. Do you have access to my email from my account? I'd rather not post it publicly. Thanks!

Re:Wifi not working on Ubuntu for AX210

RamyerM_Intel — Thu, 09 May 2024 00:27:56 GMT

Hello Rosmine,

Thank you for coming back to us! No worries, you do not need to post it publicly. I have sent you an email associate with your account. Kindly please check your inbox for more details. Thank you!

Ramyer M.

Intel Customer Support Technician

Re: Re:Wifi not working on Ubuntu for AX210

AdiBhat007 — Fri, 17 May 2024 01:48:37 GMT

I have this exact same issue. Please let me know if the issue got resolved.

Re: Wifi not working on Ubuntu for AX210

Rosmine — Fri, 17 May 2024 15:23:47 GMT

Hi AdiBhat007,

I've been e-mailing with customer support. They have a lot tickets right now, but will update by May 24. Will update here once we have a solution

Re: Wifi not working on Ubuntu for AX210

AdiBhat007 — Fri, 17 May 2024 16:25:36 GMT

Thank you, Rosmine!

Re: Wifi not working on Ubuntu for AX210

ed96 — Fri, 17 May 2024 16:52:32 GMT

Hello I have the exact same issue with the same network adapter on linux ubuntu 22 and ubuntu 24 aswell

Re:Wifi not working on Ubuntu for AX210

RamyerM_Intel — Tue, 11 Jun 2024 05:22:16 GMT

Hello AdiBhat007 and ed96 ,

We are currently still investigating this for Rosmine. Seeing that both of you experiences the same issue I kindly request that you create a new thread for your case. This will allow us to focus on your specific problem and gain more visibility with the issue providing you with better assistance.

Ramyer M.

Intel Customer Support Technician

Re: Wifi not working on Ubuntu for AX210

Rosmine — Wed, 24 Jul 2024 18:50:03 GMT

I talked with support online and they said upgrading the kernel to 6.9 would solve it https://kernel.org/

6.9 is not in the linux-generic package yet, so upgrading the kernel requires manual steps. At this point I have a workaround, and upgrading the kernel to the most recent version can sometimes cause problems, so I didn't want to do that now. I'll update my kernel once it's available with `sudo apt install linux-generic`

P.S. My workaround was to get a router in extender mode, and connect to that with an ethernet cable. That works well

Hope that helps and you get it resolved. Let me know it if you upgrade to 6.9 and it works so others can know if it works.

Re: Wifi not working on Ubuntu for AX210

Rosmine — Wed, 24 Jul 2024 18:52:00 GMT

I talked with support online and they said upgrading the kernel to 6.9 would solve it (kernel .org )

P.S. My workaround was to get a router in extender mode, and connect to that with an ethernet cable. That works well

Hope that helps and you get it resolved. Let me know it if you upgrade to 6.9 and it works so others can know if it works.

Re: Wifi not working on Ubuntu for AX210

Jeremy31 — Mon, 09 Sep 2024 21:18:16 GMT

Whenever you see "probe of ****:**:**.* failed with error -22" that usually means there is a BIOS issue or that Windows is using its hybrid shutdown. You can either boot into Windows and disable that or you can power of the computer, remove power cord(and battery if easy), then press and hold the power button for 30 seconds. The wifi should work in Linux then