topic Re:Killer - Wireless Virtual Reality Mode Missing in Wireless

Killer - Wireless Virtual Reality Mode Missing

DeepWaters — Thu, 01 Aug 2024 01:36:16 GMT

Wireless Virtual Reality Mode is missing from the Killer Intelligence Center.

Why? And what are the steps to restore it?

See attached - my screen vs a published Tutorial screen.

I bought the Killer AX1675w for only that feature: direct 6 GHz wifi 6E connection with a VR HMD. It's useless without it.

I'm running the latest Intel Killer Performance Suite (35.24.5378) on Windows 11.

Re:Killer - Wireless Virtual Reality Mode Missing

JeanetteC_Intel — Fri, 23 Aug 2024 03:02:10 GMT

Hello DeepWaters,

Thank you for posting in Intel Communities.

To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information here:

1) Is the Wireless Virtual Reality Mode previously detected by the Killer Intelligence Center application, or is this the first time checking and seeing that it is missing?

2) It would be a great help if we could get more information about your system to properly analyze the root cause. Please download the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

1. Scan: Check the box for 'everything'.

2. Click Scan.

3. Review: When finished scanning, click Next.

4. Click Save (.txt).

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

Re:Killer - Wireless Virtual Reality Mode Missing

JeanetteC_Intel — Wed, 28 Aug 2024 05:39:04 GMT

Hello DeepWaters,

Good day!

I'm following up to check whether you have had the chance to review our prior correspondence. If you have, kindly acknowledge receipt and let me know if you need time to share the details I asked for. Please let me know about this information so we can identify the next steps that need to be taken to resolve this issue.

I will wait for your reply.

Best regards,

Jeanette C.

Intel® Customer Support Technician

Re:Killer - Wireless Virtual Reality Mode Missing

JeanetteC_Intel — Thu, 05 Sep 2024 07:18:20 GMT

Hello DeepWaters,

Greetings.

As I have not heard from you for the past few days, I will proceed in closing this thread.

Kindly check with OEM hardware if it continues to fail to detect the Killer Ethernet adapter or check the OEM driver package for IKPS.

https://www.intel.com/content/www/us/en/support/system-manufacturers.html

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

Jeanette C.

Intel® Customer Support Technician

Re: Killer - Wireless Virtual Reality Mode Missing

DeepWaters — Mon, 07 Oct 2024 20:18:00 GMT

For anyone else with this question: only the Killer AX1690 supports Wireless Virtual Reality Mode. That's a laptop model for a slot not common in desktops. Which makes little sense since, since PCVR is overwhelmingly done on desktops. Their advertising makes this almost impossible to determine. Intel's acquisition of Killer has been a mess. Source: figured this out the hard way, no thanks to Intel.