topic Re: Intel(R) Wi-Fi 6 AX201 160MHz Hardware Issue in Wireless

Intel(R) Wi-Fi 6 AX201 160MHz Hardware Issue

rezonanze — Wed, 11 Sep 2024 23:06:49 GMT

Hello,

For the past month or so I've been having issues with my network. My wifi will randomly cut out, unable to connect. In my event viewers, there's multiple error messages and I'm trying to determine if it's a network card issue or a motherboard issue. I have noticed that if I move my laptop too quickly, and a cord tugs a little, the wifi will shut off.

"Intel(R) Wi-Fi 6 AX201 160MHz : Has determined that the network adapter is not functioning properly."

"Miniport Intel(R) Wi-Fi 6 AX201 160MHz, {a3f31f1a-5bed-472c-961e-bf8eb63d20c0}, had event Fatal error: The miniport has detected an internal error"

"Intel(R) Wi-Fi 6 AX201 160MHz : Could not allocate the resources necessary for operation."

"ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance."

"Intel(R) Wi-Fi 6 AX201 160MHz : Has encountered an internal error and has failed."

"6062 - Lso was triggered"

Among many other messages.

I have already:

- Uninstalled and reinstalled the latest driver

- Checked for other driver incompatibility

- Updated my BiOS

- Done a network reset

Thank you.

Re: Intel(R) Wi-Fi 6 AX201 160MHz Hardware Issue

VARADHARAJAN — Thu, 12 Sep 2024 16:17:54 GMT

@rezonanze

Install the below driver, remove the existing driver before a new driver

Intel PROSet/Wireless WiFi Software Version 23.80.0.7 WHQL (necacom.net)

Re: Intel(R) Wi-Fi 6 AX201 160MHz Hardware Issue

rezonanze — Thu, 12 Sep 2024 21:07:09 GMT

How do I remove the existing driver and install and .cab file?

Re: Intel(R) Wi-Fi 6 AX201 160MHz Hardware Issue

VARADHARAJAN — Fri, 13 Sep 2024 13:23:07 GMT

@rezonanze

First create system restore point for security purpose.

Download DriverStore Explorer software, extract it, then execute it

Youtube removing driver ownvideo

https://www.youtube.com/watch?v=TgljjHnn37I&list=PLQhMF1BtjHImqcU2N6MB71wsipoV9FRm7

Download .cab file, extract it then install driver

Youtube installation ownvideo

https://www.youtube.com/watch?v=ThuR9XhZMf0&t=7s