topic Re: Intel(R) Wireless-AC 9560 160MHz : The version number is incorrect for this driver. in Wireless

Intel(R) Wireless-AC 9560 160MHz : The version number is incorrect for this driver.

TuanDo — Mon, 02 Sep 2024 03:25:19 GMT

Dear intel support

I have hp Zbook x360 studio g5 wifi error eventid

The driver entered RTD3.
All the connected devices will be removed from driver's internal state, so it is expected that DeviceDisconnected events will happen.
Intel(R) Wireless-AC 9560 160MHz : The version number is incorrect for this driver.
7017 - secure boot (SB) configuration
7017 - secure boot (SB) configuration
7010 - driver enabled (miniport init)
The \Device\NDMP9 service entered the Intel(R) Wireless-AC 9560 160MHz state.

Warning 8/26/2024 12:36:40 PM NDIS 10400 None
Error 8/26/2024 12:36:40 PM Netwtw08 5002 None
Error 8/26/2024 12:36:40 PM Netwtw08 5005 None

The network interface "Intel(R) Wireless-AC 9560 160MHz" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 7 time(s) since it was last initialized.

Intel(R) Wireless-AC 9560 160MHz : Has determined that the network adapter is not functioning properly.

Intel(R) Wireless-AC 9560 160MHz : Has encountered an internal error and has failed.

Firmware Bios HP Q71 Firmware

Device Manager System Firmware Q71 12800

Please update Device Wifi to driver new intel use Firmware q71

I instal new driver 7/24/2024 ver 23.70.2.3 new driver is best

I think driver not connect with firmware hp q71 system microsoft and firmware bios hp q71 .

Please update driver wifi . Thanks support.

Re: Intel(R) Wireless-AC 9560 160MHz : The version number is incorrect for this driver.

TuanDo — Mon, 09 Sep 2024 06:36:29 GMT

Dear Support Intel please help me . Thanks .

Re: Intel(R) Wireless-AC 9560 160MHz : The version number is incorrect for this driver.

VARADHARAJAN — Mon, 09 Sep 2024 17:28:00 GMT

@TuanDo

Try this version 23.80.0.7

Direct download link

http://download.windowsupdate.com/d/msdownload/update/driver/drvs/2024/09/6ff2fc8d-bfd2-428b-af78-8dbd38bec2a9_20b3d884f118ef009b645c1152e1a887dd4c2fa7.cab

Download, extract files, use the device manager install a new driver on top of the existing driver, and restart Windows.

Also, disable Allow the computer to turn off the device to save power under power management wifi device

Re: Intel(R) Wireless-AC 9560 160MHz : The version number is incorrect for this driver.

TuanDo — Fri, 13 Sep 2024 03:50:08 GMT

Dear VARADHARAJAN

Thanks you support . I will testing new driver .

Laptop HP Zbook Studio x360 G5

System OS Windows 11 pro 24h2 built 10.0 26100

Firmware Bios HP Q71 version 01.28.00

Firmware Windows Pro HP HP Q71 version 01.28.00

Driver Intel network Intel wireless AC 9560 160MHZ version 23.80.0.7

Disable Allow the computer to turn off the device to save power under power management wifi device

Enable Maximum Performance Adapter Wireless.

I will report later .

When using driver intel version _Intel-9560-Wi-Fi-Driver_85V81_WIN_20.30.4_A00 product dell and install manual .

Not error in event viewer .

Thanks Supports .

Re: Intel(R) Wireless-AC 9560 160MHz : The version number is incorrect for this driver.

TuanDo — Fri, 13 Sep 2024 06:37:05 GMT

Report new driver

Laptop HP Zbook Studio x360 G5

System OS Windows 11 pro 24h2 built 10.0 26100

Firmware Bios HP Q71 version 01.28.00

Firmware Windows Pro HP HP Q71 version 01.28.00

Driver Intel network Intel wireless AC 9560 160MHZ version 23.80.0.7

Disable Allow the computer to turn off the device to save power under power management wifi device

Enable Maximum Performance Adapter Wireless.

Event ID :

ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error 9/13/2024 12:04:31 PM ACPI 10 None
Error 9/13/2024 12:04:31 PM ACPI 10 None
Error 9/13/2024 12:04:31 PM ACPI 10 None
Error 9/13/2024 12:04:31 PM ACPI 10 None
Error 9/13/2024 12:04:31 PM ACPI 10 None
Error 9/13/2024 12:04:31 PM ACPI 10 None

Thanks support .

Bios update firmware HP Q71 version 01.28.00

Firmware microsoft windows in device manager HP Q71 version 01.28.00

Driver new ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Please fix ACPI BIOS HP Q71 version 01.28.00

System windows 11 pro return firmware system default windows 11 pro tested and will reporting .

Thanks support .

Re: Intel(R) Wireless-AC 9560 160MHz : The version number is incorrect for this driver.

TuanDo — Fri, 13 Sep 2024 06:58:10 GMT

Dear intel support

System windows 11 pro return firmware system default windows 11 pro tested and will reporting .

Event ID :

ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Thanks support !

Re: Intel(R) Wireless-AC 9560 160MHz : The version number is incorrect for this driver.

VARADHARAJAN — Fri, 13 Sep 2024 13:14:08 GMT

@TuanDo

Few model laptops from different brand experienced ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4),

At present there is no particular solution.

Re: Intel(R) Wireless-AC 9560 160MHz : The version number is incorrect for this driver.

TuanDo — Tue, 29 Oct 2024 07:37:25 GMT

Thanks support .

Regard.