topic Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL in Wireless

Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

TomHolm — Wed, 16 Oct 2024 14:18:01 GMT

Hi!

Windows 11 Enterprise / Windows 10 Enterprise

Version 23H2 / 22H2

Wifi : Intel(R) Wi-Fi 6E AX211 160MHz

Driver Version :" Intel 23.80.1.3"

We have issues with all of our new laptops that have the latest Wi-Fi 6E AX211 network adapter.
When we are using our software that are communicating with a SQL server internally it takes forever to load.
Seems like there is an unexpected latency.
With a older driver (22.250.10.1) it takes around 5 seconds, with the latest driver the same procedure takes around 3-4 minutes.

We have tried to change all kinds of Advanced settings on the Network Adapter, and nothing seems to work.
We have also checked our AccessPoint settings and tried to tweak some things there without success..

We have tried the latest driver (23.80.1.3) and we had to go way back to the driver (22.250.10.1) for it to work like expected and without any delay or latency.
The same issue occurs on a newly formatted Windows PC aswell.

Seems like something happened after the 23.xx release of the network driver.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

RadekR — Fri, 18 Oct 2024 12:31:29 GMT

HI,
we have same problem. Problem was first detected 28.6.2024. After some days testing , I had change version driver back on number 22.250.1.2.
Unfortinuly new version drivers ( tested the latest drivers 23.40.0.4 , 23.50.0.6 and 23.60.1.2) are very slow in comunication type sql server - client.

I hope, that Intel it doeas has repair!!!!
Every actualization uploud new driver and I am still repairing .....

Best regards,

Radek Ryšan

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

TomHolm — Sun, 20 Oct 2024 11:11:02 GMT

Yes, sounds like you have the same issue as us.

The thing i have Done now is just removing the newer driver and use the old 22.250..

But i hope that intel has a solution or a fix for it.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

Koopa — Wed, 23 Oct 2024 04:41:44 GMT

Hello
I already recognized the problem at the beginning of 2024. I thought that this would be fixed over time. I became aware of the problem when opening the Windows Event Viewer remotely suddenly took an extremely long time. Unfortunately, the problem still exists. I opened a ticket with Microsoft and was then forwarded to Intel. I opened the ticket with Intel on 10/17/2024. Unfortunately, I don't have a solution yet, but the problem is in progress.

We currently have devices with newer Intel(R) Wi-Fi 6E AX211 160MHz where a driver downgrade to version 22.250.1, for example, is no longer possible. Presumably because the chip has a newer revision.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

TomHolm — Thu, 24 Oct 2024 13:08:49 GMT

Hey,

Seems like i was not alone with having issues. Hopefully they can find a solution.

And i might aswell open up a ticket with intel regarding this issue.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

JeromeCrevecoeur — Tue, 10 Dec 2024 16:16:47 GMT

We have the same problem. Many clients in Azure SQL database and each windows update, we have to uninstall the driver. It's really a shame that Intel does not take this problem seriously.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

TomHolm — Wed, 11 Dec 2024 06:57:59 GMT

Hello.
Yes, i have a ticket/case with the Intel support and they are aware of the issue.
Seems like the problem was bigger then they expected. Have not yet heard about a solution or workaround except the one i found with a really old driver.

But the thing is that our new HP laptops seems like they have a new revision that does not support 22.250.1 driver.
So we are stuck here with no workaround or beta driver.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

Koopa — Wed, 11 Dec 2024 07:05:28 GMT

We have exactly the same problem. Also newer HP notebooks where an installation of an older driver is unfortunately no longer possible. I have not received any feedback from Intel regarding my ticket for weeks. I have already sent various logs.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

Marcel_ — Wed, 11 Dec 2024 11:22:34 GMT

Hi
We have the same problem too. It occurs on several hardware distributers and computer models, but they all use the AX210 or AX211. The installation of an older driver solves the problem, but I am concerned to roll out an old driver on several machines.

I also opened a support ticket and hope for the best.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

mattybrown — Fri, 13 Dec 2024 10:28:51 GMT

Try driver version 22.250.0.4, A35. Works for us (Dell Latitude 5540 with Intel AX211). We've been having horrendous performance issues accessing SQL databases over Wi-Fi on v23.x drivers.

Intel AX411/AX211/AX210/AX201/AX200/9560/9462/9260/7265/3165 Wi-Fi UWD Driver | Driver Details | Dell UK

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

TomHolm — Fri, 13 Dec 2024 11:25:41 GMT

Tried installing the 22.250.0.4 aswell, but it cannot be installed on our newer HP laptops with the new AX211 revision.
It just says "Windows could not find drivers for your device".

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

Cyrrhus — Mon, 30 Dec 2024 19:18:34 GMT

We've been having the same exact issues. All the new Microsoft Surface Go 4s and Surface Pro 10s for business that we've purchased have this extra 500ms per sql query. We've seen this on AX211 and AX201 adapters. When we use an alternate wifi adapters, swap to a wired connection, or downgrade the driver to 22.220.0.4 the problem goes away. We've been buying alternate wifi adapters as a temporary measure until it gets resolved unfortunately.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

Koopa — Fri, 03 Jan 2025 11:11:21 GMT

Good news!
I have received a new preview test version from Intel (23.110.0.1) and according to my tests the problem is fixed!
I am currently in contact with Intel as to when the version will definitely be published.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

TomHolm — Fri, 03 Jan 2025 11:14:54 GMT

That sounds promising!

All i've heard so far is that they are trying to resolve it and the only thing i got as suggestion so far has been to downgrade.
But it's hard with the newer revisions when you can't downgrade the driver version.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

eitanIT — Tue, 07 Jan 2025 13:42:48 GMT

Sounds great. Who at Intel should I contact to get the file?
We are in a really serious problem, a lot of computers are having this problem.

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

Tarjei99 — Wed, 08 Jan 2025 09:41:39 GMT

Thanks for sharing. This is really good news!

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

Cyrrhus — Wed, 08 Jan 2025 21:32:49 GMT

Intel shared with me a setting change that fixed the issue for me. Hopefully it wont be necessary once they update the drivers, but maybe this will help others until then.

Enable FIPS Compliance

1. Wireless Network Properties

2. Security tab: Advanced Settings

3. Check Use FIPS compliant for this network.

4. After setting FIPS, select "Device Manager – Network Adapter – WIFI Network Card"

5. set "Disable Device" > "Enable Device" (required) OR - Reboot PC after setting FIPS (required)

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

NickH1 — Mon, 13 Jan 2025 12:27:53 GMT

Hello,

We are currently having the same issues with one of our customers. Could you please share this version? Or, could you tell me where to obtain it?

Thanks in advance!

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

RudyB — Wed, 15 Jan 2025 10:21:25 GMT

Hello,

I am facing this issue also with newer AX211 drivers, but not the old 22.250.0.

Is this issue resolved?

Anyone having good results with @Cyrrhus 's solution?

Thanks in advance!

Re: Intel Wi-Fi 6E AX211 160MHz slow communicating with SQL

Tarjei99 — Fri, 17 Jan 2025 09:01:16 GMT

I have done some testing trying to work around the problem og installing a series 22 driver.

On "older" Lenovo PCs, I have a PowerShell script that add a series 22 driver and then removes the series 23 drivers. This works fine.

The script "works" on newer PCs, but the driver is not loaded. The interface card is not shown in the list of network devices and it does not help to scan for devices.

I have successfully loaded the driver by hand on at least newer PCs. I just tried everything in the new driver dialogue. Repeatedly. Eventually, it does load the driver. When it is actually installed, the driver seems to work fine.

I presume that it will be possible to hack the registry to load the driver. However I have not tried that.

Workarounds

Using a Microsoft VPN fixes the problem.

Running netsh capture seems to make the application run fine with a series 23 driver.