topic Re: Intel latest Bluetooth drivers "Other devices" issue in Wireless

Intel latest Bluetooth drivers "Other devices" issue

SweetLemonade — Fri, 15 Nov 2024 00:59:01 GMT

I've installed latest Intel Bluetooth drivers from 11/11/2024, but in the latest build of Win11 24H4 26100.2314 I have 7 devices in device manager marked as "Other devices" so they're without drivers:

- Bluetooth Peripheral Device

- DirectProfileSecure

- Flow

- Flow15

- OAF_INSECURE_RFCOMM

- OAF_RFCOMM

- SMS/MMS

All of this devices have location: on Microsoft Bluetooth Enumerator

When I was using Win11 22H2 i didn't seen such issue. My BT device is: TP-LINK Archer TX55E

Re: Intel latest Bluetooth drivers "Other devices" issue

ACarmona_Intel — Tue, 14 Jan 2025 08:44:32 GMT

Hello SweetLemonade,

Thank you for posting in our communities.

Please generate an SSU report to help me further analyze your systems information and configurations.

To generate the SSU report, please refer to the article: How to Get the Intel® System Support Utility Logs on Windows. Please send me the generated SSU.txt file.

Best regards,

Carmona A.

Intel Customer Support Technician

Re:Intel latest Bluetooth drivers "Other devices" issue

ACarmona_Intel — Fri, 17 Jan 2025 06:40:56 GMT

Hello SweetLemonade,

I am checking in with you to see if you already have the information that I requested in order for me to continue to further investigate our issue.

Thank you!

Best regards,

Carmona A.

Intel Customer Support Technician

Re:Intel latest Bluetooth drivers "Other devices" issue

ACarmona_Intel — Mon, 20 Jan 2025 07:41:08 GMT

Hello SweetLemonade,

This is only a quick follow-up; I just wanted to check in with you, as I haven't received any feedback from you.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician

Re:Intel latest Bluetooth drivers "Other devices" issue

ACarmona_Intel — Wed, 22 Jan 2025 07:45:28 GMT

Hello SweetLemonade,

I hope you are doing well.

Since I have not heard back from you, I will now be closing our case.

If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician