topic Re:How to get older drivers for AX211? in Wireless

How to get older drivers for AX211?

culloa28 — Sun, 15 Sep 2024 17:46:28 GMT

Problem: Intel AX211 WiFi drops for a second or two, but isn’t long enough to “disconnect” it. It just stalls out for some reason.

Current driver: 23.70.2

Hey y'all. I am having issues with my MSI z790 Gaming Pro Wifi 6E adaptor that is running on Intel(R) Wi-Fi 6E Ax211 160MHz driver. This MOBO is brand new (like 2 days new) and my previous one was doing the same, so I upgraded "for nothing" even though it is a nice upgrade. My wifi randmoly drops for like 1-2 seconds. During those two seconds, I am dropped from teams calls, rubberband in a video game, or my browsers require a refresh. It is not a big deal but it happens every 2-5 minutes that it has become a headache.

I have watched on task manager watch my Wifi drop to 0 Thruput for literally a second or two. I have tried the following:

1. I have updated my driver to the latest driver from July 2024.
2. I have gone to device manager > network > AX211 > Power Management; and disabled 'Allow the computer to turn of this device to save power.
3. I have gone to device manager > network > AX211 > Advanced ; and set my 802.11 a/b/g Wireless mode to 5 GHz and split my wifi bands to have a 2.4 and 5 GHz.

4. I have the most updated BIOS.

Additionally, this wasn’t happening until my drivers randomly updated. Is there a way to get driver version 22.160.0.3 back? A few other people posted on another forum the exact same issue and he states that driver stopped it from happening.

Re:How to get older drivers for AX211?

DhannielM_Intel — Thu, 16 Jan 2025 07:42:21 GMT

Hello culloa28,

Thank you for posting in the community. I see that you are having issues with your wireless connectivity performance and want to roll back a driver. How about we try using your motherboard manufacturer's driver version and see if the performance returns to normal?

Before you perform the clean installation first download the wireles driver from this link: MSI Z790 GAMING PRO WIFI DRIVER. Then let's perform the clean uninstallation:

Disconnect your LAN cable first fore uninstalling your wireless driver. To make sure the driver will not be automatically updated by Windows.
Go to Device Manager
Expand the Network Adapters category.
Right-click your Intel Wireless Adapter and choose to uninstall it.
Make sure to the option to Delete the driver software for this device is selected.
Repeat steps A through D until the the option to Delete the driver software for this device is greyed out.
Reboot the computer when prompted.

Driver installation:

Locate the driver you downloaded. Right-click the file you downloaded and select the option to Run as administrator.

Let me know the outcome of doing the following steps. I am looking forward to you reply.

Best regards,

Dhanniel M.

Intel Customer Support Technician

Re:How to get older drivers for AX211?

DhannielM_Intel — Tue, 21 Jan 2025 00:17:55 GMT

Hello culloa28,

I hope you're doing well. I'm following up to see if you've had a chance to review the information I provided in my previous reply. If you need any clarification, please feel free to ask.

Best regards,

Dhanniel M.

Intel Customer Support Technician

Re:How to get older drivers for AX211?

DhannielM_Intel — Fri, 24 Jan 2025 00:14:24 GMT

Hello culloa28,

Since I haven't heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician