https://community.intel.com/t5/Wireless/Oscillating-5G-connection/m-p/1657829#M57460 <P>Hello everything is fine? I have a problem with my 5G connection, I use a Samsung notebook with the Wireless-AC 9462 network adapter. Before I formatted the computer, my internet connection was perfect, after I formatted it it started to oscillate, and it's not my router , nor my internet provider. I've already reinstalled Windows, the drivers and even disabled and enabled the adapter and it didn't help. Can anyone help me?</P> Fri, 17 Jan 2025 04:41:14 GMT Ccastiell 2025-01-17T04:41:14Z https://community.intel.com/t5/Wireless/Oscillating-5G-connection/m-p/1657829#M57460 <P>Hello everything is fine? I have a problem with my 5G connection, I use a Samsung notebook with the Wireless-AC 9462 network adapter. Before I formatted the computer, my internet connection was perfect, after I formatted it it started to oscillate, and it's not my router , nor my internet provider. I've already reinstalled Windows, the drivers and even disabled and enabled the adapter and it didn't help. Can anyone help me?</P> Fri, 17 Jan 2025 04:41:14 GMT https://community.intel.com/t5/Wireless/Oscillating-5G-connection/m-p/1657829#M57460 Ccastiell 2025-01-17T04:41:14Z https://community.intel.com/t5/Wireless/Oscillating-5G-connection/m-p/1658603#M57627 <P>Hi <STRONG>Ccastiell</STRONG>,</P><P><BR /></P><P>Thank you for posting in the communities!</P><P><BR /></P><P>To better assist you and determine the most appropriate resolution, could you please provide the needed details listed below:</P><P><BR /></P><UL><LI>What is the symptom of the issue?</LI><LI>What is the exact Windows OS version are you using before you formatted the system? </LI><LI>What is the exact Windows OS version did you install that cause this issue?</LI><LI>Have tried a roll back to a previous driver version for testing?</LI><LI>What steps do you take to reproduce your issue?</LI></UL><P><BR /></P><P>Kindly run this on your system so that I can also gauge the following peripherals and the driver versions that you have:</P><P><A href="https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html" rel="noopener noreferrer" target="_blank">Intel® System Support Utility for Windows*</A></P><P>Once finished downloading, open the tool, click on scan (leave the default items checked), click next, then save the system information to a .txt file. Please provide us the .txt file.</P><P><BR /></P><P>Best regards,</P><P>Earl E.</P><P>Intel Customer Support Technician</P><BR /> Mon, 20 Jan 2025 07:26:28 GMT https://community.intel.com/t5/Wireless/Oscillating-5G-connection/m-p/1658603#M57627 Earl_Intel 2025-01-20T07:26:28Z https://community.intel.com/t5/Wireless/Oscillating-5G-connection/m-p/1659836#M57825 <P>Hi<STRONG> Ccastiell</STRONG>,</P><P><BR /></P><P>I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.</P><P><BR /></P><P>Best regards,</P><P>Earl E.</P><P>Intel Customer Support Technician</P><BR /> Thu, 23 Jan 2025 08:06:37 GMT https://community.intel.com/t5/Wireless/Oscillating-5G-connection/m-p/1659836#M57825 Earl_Intel 2025-01-23T08:06:37Z https://community.intel.com/t5/Wireless/Oscillating-5G-connection/m-p/1660719#M57945 <P>Hi <STRONG>Ccastiell</STRONG>,</P><P><BR /></P><P>I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.</P><P><BR /></P><P>Best regards,</P><P>Earl E.</P><P>Intel Customer Support Technician</P><BR /> Mon, 27 Jan 2025 04:03:16 GMT https://community.intel.com/t5/Wireless/Oscillating-5G-connection/m-p/1660719#M57945 Earl_Intel 2025-01-27T04:03:16Z