topic WiFi AX201 won't work in Wireless

WiFi AX201 won't work

Gelathius — Sat, 08 Mar 2025 17:09:08 GMT

I have tried to fix it using this post:
https://community.intel.com/t5/Wireless/Wifi-driver-AX201-not-working/m-p/1377634#M41493
It worked but maybe a month or so later it does not work. I really do not wanted to go through the process again every month or so. Do I need to just by an adapter to plug into it?

Re:WiFi AX201 won't work

JeanetteC_Intel — Tue, 11 Mar 2025 02:47:55 GMT

Hello Gelathius,

Thank you for posting in Intel Communities.

To get a better understanding of the issue and be able to provide an appropriate fix, kindly share the missing key below:

1) Is the Intel® Wi-Fi 6 AX201 pre-installed on your system device or an upgrade component?

2) Please provide a short description of the actual issue.

3) Since you mentioned that it has previously worked, what changes has been made before the issue re-occurred?

4) Share your system configuration so I can further check the root cause of the issue. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

Scan: Check the box Everything.
Click Scan.
Review: When finished scanning, click Next.
Click Save (.txt). *Attach the log file as you reply.

I will wait for your reply.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re:WiFi AX201 won't work

JeanetteC_Intel — Fri, 14 Mar 2025 09:56:04 GMT

Hello Gelathius,

Were you able to check the previous post?

Let us know if you have any questions.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re:WiFi AX201 won't work

JeanetteC_Intel — Wed, 19 Mar 2025 23:38:14 GMT

Hello Gelathius,

Since I haven't received a response from you in the last few days, I will be closing this thread. If you require further assistance in the future, please feel free to submit a new question, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician