topic Re:Error code 56 in Wireless

Error code 56

MA88 — Fri, 09 May 2025 19:27:08 GMT

I did an update and from there on I dont have WiFi or ether

Re:Error code 56

JedG_Intel — Mon, 12 May 2025 05:30:22 GMT

Hello MA88,

It seems that you're facing issues with the Wi-Fi after performing an update. For me to address this properly, please share the information below.

1. What did you update specifically?

2. Were you able to have wireless connection in a normal/expected performance before?

3. Is this a laptop or desktop system?

4. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

5. Is this issue happening at home, office environment or both?

6. Have you checked if this issue happens on different networks?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards,

Jed G.

Intel Customer Support Technician

Re:Error code 56

JedG_Intel — Fri, 16 May 2025 00:57:46 GMT

Hello MA88,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

Re:Error code 56

JedG_Intel — Wed, 21 May 2025 01:09:36 GMT

Hello MA88,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician