topic BE201 random hardware address problem in Wireless

BE201 random hardware address problem

chris53 — Fri, 13 Jun 2025 07:38:42 GMT

I'm running into a strange Wi-Fi issue with my laptop. It has the BE201 installed and the newest driver version 23.140.0.

It will only connect to a Wi-Fi network if the "random hardware address" feature is turned ON.

What's really odd is that even if I successfully connect with the random address enabled, and then try to turn that option OFF for that specific Wi-Fi network, it won't reconnect.
It seems insistent on using a random address.

Has anyone else encountered this kind of behavior?
More importantly, does anyone know of a fix or a workaround for this?

Re:BE201 random hardware address problem

JedG_Intel — Mon, 16 Jun 2025 05:55:48 GMT

Hello chris53,

Thank you for posting on Intel Community Forum.

To assist you effectively, please share the information below.

1. Were you able to have wireless connection in a normal/expected performance before?

2. What is the full model of your laptop? If possible, kindly share the link to it.

3. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

4. Is this issue happening at home, office environment or both?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards

Jed G.

Intel Customer Support Technician

Re:BE201 random hardware address problem

JedG_Intel — Fri, 20 Jun 2025 01:18:59 GMT

Hello chris53,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

Re:BE201 random hardware address problem

JedG_Intel — Wed, 25 Jun 2025 00:32:37 GMT

Hello chris53,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician