topic Re: Re:Diagnostic and Regulatory Test Utility Tool in Wireless

Diagnostic and Regulatory Test Utility Tool

ThomasWaluk — Thu, 02 Mar 2023 14:26:56 GMT

Hello we are undergoing certification for our next generation tablet, and are using the Intel AX210.D2WG.NV Wi-Fi module. We have been stalled in certification as we can not obtain the Diagnostic and Regulatory Testing Tool Intel's authorized distributors are supposed to supply us.

We have put in several support tickets with Intel, and applied for the Developer Zone Premier Account Access - and in all efforts have been brought to a halt by saying "we can not help" or given a link to contact someone other than Intel, or request access to an Intel FAE through authorized distributors. We have contacted our authorized distributor and they won't help, we have contacted many authorized distributors on Intel's site and not one of them has offered what is being stated by Intel in regard to support on this topic.

We are at a loss as to how to proceed - can anyone supply us with direct contact info to an FAE, or assistance in getting the DRTU tool?

Re:Diagnostic and Regulatory Test Utility Tool

Jocelyn_Intel — Fri, 03 Mar 2023 18:12:16 GMT

Hello, @ThomasWaluk.

Thank you for posting on the Intel® communities. I am sorry to hear what is happening.

Let me do some research about it, and as soon as I have a response, I will post it here.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:Diagnostic and Regulatory Test Utility Tool

Jocelyn_Intel — Tue, 07 Mar 2023 16:59:43 GMT

Hello, @ThomasWaluk.

Thank you for your time.

I have sent you an e-mail to the e-mail address associated with your community profile regarding the information you were asking for, please check it out.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re: Re:Diagnostic and Regulatory Test Utility Tool

tom_h3c — Wed, 10 May 2023 03:28:51 GMT

hello jocelyn, I have same problem without DRTU tools to test ax210 in linux/android platform. Can you share the information and tools with me?

Best regards

Tom

Re: Re:Diagnostic and Regulatory Test Utility Tool

PeterWang2035 — Wed, 28 Jun 2023 06:48:35 GMT

Hello jocelyn

we have need the DRTU tools to test ax210 in linux/android platform, Can you share the information and tools with us. thanks

Re: Re:Diagnostic and Regulatory Test Utility Tool

PeterWang2035 — Wed, 28 Jun 2023 07:10:55 GMT

@Jocelyn_Intel we can't find this tool anywhere and I think the DRTU should be open for download. I wait for your reply, thanks.

Re: Diagnostic and Regulatory Test Utility Tool

JariP — Fri, 01 Sep 2023 05:34:01 GMT

Hello jocelyn

We have need the DRTU tools to test ax200 in Linux platform, Can you share the information and tools with us?

Re: Re:Diagnostic and Regulatory Test Utility Tool

JGlaubs — Tue, 28 Nov 2023 23:25:04 GMT

Hello @Jocelyn_Intel we are in the exact same situation as the other folks on this thread. Could you please help to email DRTU tool to my email address on my account? Thanks so much for all of your help!

Re: Re:Diagnostic and Regulatory Test Utility Tool

kalitobls — Wed, 07 Feb 2024 12:43:45 GMT

Hi Jocelyn

i have the same situation above (need DRTU to perform certification tests on two modules that will be mouted on two products)

could you please provide it?

Regards.

Re: Re:Diagnostic and Regulatory Test Utility Tool

NeedDRTU-pls — Mon, 19 Feb 2024 08:09:47 GMT

Hello @Jocelyn_Intel ,

we are facing the same problem, could you please provide me with the information or the tool? We urgently need it and I can't access it. I thank you in advance and best regards.

Re: Re:Diagnostic and Regulatory Test Utility Tool

Frank-65 — Fri, 31 Jan 2025 14:10:45 GMT

Hello Jocelyn, I have same problem without DRTU tools to test ax210 in linux platform. Can you share the information and tools with me?

Best regards

Frank

Re: Re:Diagnostic and Regulatory Test Utility Tool

E_Shealey — Mon, 03 Mar 2025 14:18:20 GMT

Hello Jocelyn,

I'm in need of the same tool as the others in this tread. Can you please e-mail the DRTU to my account as well?

Thank you.

community.intel.com/t5/Wireless/Diagnostic-and-Regulatory-Test-Utility-Tool/m-p/1462805#M45910

Re: Re:Diagnostic and Regulatory Test Utility Tool

Helton_ — Thu, 13 Mar 2025 17:46:38 GMT

Hello @Jocelyn_Intel ,

I am currently certifying a device that uses the AX200D2WL RF module.

Could you please provide me with the necessary software and instructions for this module?

If anyone has already gone through this process and could offer assistance, I would greatly appreciate it.

@ThomasWaluk
@kalitobls

Thank you in advance for your support!

Re: Re:Diagnostic and Regulatory Test Utility Tool

MattCQRC — Tue, 15 Apr 2025 17:33:56 GMT

Hello Jocelyn, seems to be a common thread in this thread. Can you also email me the DRTU tool?

Thanks

Matt

Re: Diagnostic and Regulatory Test Utility Tool

SHime — Mon, 21 Apr 2025 14:02:58 GMT

Hello Jocelyn,

Our customer is asking for this testing tool as well. Can you able to provide how to obtain this item?

Thank you

Re: Re:Diagnostic and Regulatory Test Utility Tool

E_Shealey — Tue, 22 Apr 2025 18:09:39 GMT

Hi Jocelyn,

Can you send me the DRTU Program to my email, Thank you.

Re: Re:Diagnostic and Regulatory Test Utility Tool

cpoole — Tue, 22 Jul 2025 04:46:00 GMT

Hello Jocelyn,

we also require access to this tool in order to proceed with certification. Can you please share the DRTU tool for validation on ARM in Linux

Thank you!

Re: Re:Diagnostic and Regulatory Test Utility Tool

Tiemo — Mon, 27 Oct 2025 13:30:34 GMT

Hello Jocelyn,

we develop a product with AX210 and our own antenna setup so we have to go through compliance testing.
Can you pls forward the info about the DRTU tool to me as well?

Best regards,

Tiemo

Re: Re:Diagnostic and Regulatory Test Utility Tool

wmoore — Fri, 20 Feb 2026 13:30:46 GMT

Hi Jocelyn,

We are using the AX210 module in our product and are looking to obtain the DRTU software for our regulatory compliance testing. Please can you help provide information on how to obtain this?

Thank you

Re: Re:Diagnostic and Regulatory Test Utility Tool

Helton_ — Fri, 20 Feb 2026 13:36:47 GMT

Hello @wmoore

What is your necessity?