https://community.intel.com/t5/Wireless/MY-INTERNET-KEEPS-DISCONNECTING/m-p/1726586#M62431 <P>Hello&nbsp;<A href="https://community.intel.com/t5/user/viewprofilepage/user-id/458793" rel="noopener noreferrer" target="_blank"><STRONG>frikki18</STRONG></A>,</P><P>&nbsp;</P><P>Thank you for posting in Intel Communities.</P><P>&nbsp;</P><P>To better understand and troubleshoot this issue, I'd appreciate if you could provide some additional system information:</P><P>1) Is this the original Intel® Wi-Fi 6E AX211 that came with your system, or did you recently install/replace it?</P><P>2) If this worked previously:</P><UL><LI>What changes occurred before the issue started? (hardware additions, software installations, driver/OS updates, BIOS changes, etc.)</LI></UL><P>3) If this is a new system issue:</P><UL><LI>Could you share your router/AP make, model, and specifications?</LI></UL><P>4) What steps have you already tried to resolve this?</P><P>5) Does this happen at home, work, or both locations?</P><P>6) Are other devices connecting to the same network without issues?</P><P>7) Please share your SSU log file so I can review your complete system configuration.</P><UL><LI><A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html#:~:text=Download%20Intel%C2%AE%20System,Click%20Save." rel="noopener noreferrer" target="_blank">How to get Intel® System Support Utility Logs on Windows*</A></LI></UL><P>&nbsp;</P><P>Looking forward to your reply.</P><P>&nbsp;</P><P>&nbsp;</P><P>Best regards,</P><P>JeanetteC.</P><P>Intel Customer Support Technician</P><BR /> Mon, 17 Nov 2025 04:05:57 GMT JeanetteC_Intel 2025-11-17T04:05:57Z https://community.intel.com/t5/Wireless/MY-INTERNET-KEEPS-DISCONNECTING/m-p/1726509#M62421 <P>I have Intel Wifi 6E AX211 160Mhz and my pc has been losing connection randomly every day and i lose connection all the time and I lose all my development progress and I cant play online games very long without losing connection. Although it works perfectly when connected to my phone hotspot. Please help.</P> Sun, 16 Nov 2025 06:06:26 GMT https://community.intel.com/t5/Wireless/MY-INTERNET-KEEPS-DISCONNECTING/m-p/1726509#M62421 frikki18 2025-11-16T06:06:26Z https://community.intel.com/t5/Wireless/MY-INTERNET-KEEPS-DISCONNECTING/m-p/1726586#M62431 <P>Hello&nbsp;<A href="https://community.intel.com/t5/user/viewprofilepage/user-id/458793" rel="noopener noreferrer" target="_blank"><STRONG>frikki18</STRONG></A>,</P><P>&nbsp;</P><P>Thank you for posting in Intel Communities.</P><P>&nbsp;</P><P>To better understand and troubleshoot this issue, I'd appreciate if you could provide some additional system information:</P><P>1) Is this the original Intel® Wi-Fi 6E AX211 that came with your system, or did you recently install/replace it?</P><P>2) If this worked previously:</P><UL><LI>What changes occurred before the issue started? (hardware additions, software installations, driver/OS updates, BIOS changes, etc.)</LI></UL><P>3) If this is a new system issue:</P><UL><LI>Could you share your router/AP make, model, and specifications?</LI></UL><P>4) What steps have you already tried to resolve this?</P><P>5) Does this happen at home, work, or both locations?</P><P>6) Are other devices connecting to the same network without issues?</P><P>7) Please share your SSU log file so I can review your complete system configuration.</P><UL><LI><A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html#:~:text=Download%20Intel%C2%AE%20System,Click%20Save." rel="noopener noreferrer" target="_blank">How to get Intel® System Support Utility Logs on Windows*</A></LI></UL><P>&nbsp;</P><P>Looking forward to your reply.</P><P>&nbsp;</P><P>&nbsp;</P><P>Best regards,</P><P>JeanetteC.</P><P>Intel Customer Support Technician</P><BR /> Mon, 17 Nov 2025 04:05:57 GMT https://community.intel.com/t5/Wireless/MY-INTERNET-KEEPS-DISCONNECTING/m-p/1726586#M62431 JeanetteC_Intel 2025-11-17T04:05:57Z https://community.intel.com/t5/Wireless/MY-INTERNET-KEEPS-DISCONNECTING/m-p/1727012#M62474 <P>Hello&nbsp;<A href="https://community.intel.com/t5/user/viewprofilepage/user-id/458793" rel="noopener noreferrer" target="_blank"><STRONG>frikki18</STRONG></A>,</P><P>&nbsp;</P><P>Did you have a chance to review the previous post?</P><P>Please feel free to reach out if you have any questions.</P><P>&nbsp;</P><P>&nbsp;</P><P>Best regards,</P><P>JeanetteC.</P><P>Intel Customer Support Technician</P><BR /> Wed, 19 Nov 2025 20:12:16 GMT https://community.intel.com/t5/Wireless/MY-INTERNET-KEEPS-DISCONNECTING/m-p/1727012#M62474 JeanetteC_Intel 2025-11-19T20:12:16Z https://community.intel.com/t5/Wireless/MY-INTERNET-KEEPS-DISCONNECTING/m-p/1727658#M62548 <P>Hello&nbsp;<A href="https://community.intel.com/t5/user/viewprofilepage/user-id/458793" rel="noopener noreferrer" target="_blank"><STRONG>frikki18</STRONG></A>,</P><P><BR /></P><P>Since I haven't received any response from you recently, I will go ahead and close this thread.</P><P>Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.</P><P>&nbsp;</P><P>&nbsp;</P><P>Sincerely,</P><P>JeanetteC.</P><P>Intel Customer Support Technician</P><BR /> Mon, 24 Nov 2025 21:55:34 GMT https://community.intel.com/t5/Wireless/MY-INTERNET-KEEPS-DISCONNECTING/m-p/1727658#M62548 JeanetteC_Intel 2025-11-24T21:55:34Z