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Error when opening a previous profile run through MSVS 2019 integration


Running Windows 10 Professional 1903, build 10.0.18362.175.  Running Microsoft Visual Studio 2019 16.1.3.  I have Intel Parallel Studio XE integrated into MSVS 2019.  After running VTune for a project, a new pane shows up (in the collection of panes that contain Solution Explorer, Team Explorer, etc.).  The pane contains a list of the VTune runs I have completed.  When I double-click on any one of these, I get an error dialog with title bar "Intel(R) VTune(TM) Amplifier" and text "An unexpected error has occurred while opening VTune Amplifier.  This occurs whether I am running MSVS 2019 as a regular user or in administrator mode. Is this a known problem with the VTune integration into MSVS 2019?  Thank you.

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Hello David,

Thanks for your question!

To help us solve the issue could you please provide us VTune Amplifier logs?

To collect logs you should set the environment variable VTUNE_AMPLIFIER_LOG_DIR to some directory.

Then reproduce the issue, close MSVS 2019 and copy collected logs (.txt files) from the directory which you set for VTUNE_AMPLIFIER_LOG_DIR.







Hello Daria.  Thank you for following up.  I had an additional problem this time.  I cleaned out all output folders for the application, both those generated by MSVS 2019 and by Intel VTune; that is, I wanted to start out with a clean build and run.  I launched MSVS 2019, compiled (release x64).  The application ran fine under normal conditions.  When I clicked the VTune Amplifier icon on the MSVS tools bar, a window border appeared but the client window itself was not drawn.  I exited MSVS 2019 and tried again.  This time the window was rendered, but the user controls for starting a profile session were missing.  I was able to get to the configuration page instead by going to the MSVS menu, selecting Tools | Intel VTune Amplifier | Profile with VTune Amplifier.  I then launched a session (basic profiling), exited the application so that the VTune logs are written, and exited MSVS.  The two text files submitted to you are the results of this experiment.