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I recently applied Update 5 of Intel VTune Amplifier XE 2013 on Windows 7 Professional ( 64-bit ). At the end of update when I pressed the Finish button Internet Explorer ( IE ) did Not display the Getting Started web-page. IE was in a very strange Not Responding state and after 1 minute of waiting I terminated IE.
That was the only issue I've experienced and a previous Update 4 worked well. Another thing is I think a message:
Install detected conflicts on the system
An older version of Intel VTune Amplifier XE 2013 is already installed.
The currently installed Intel VTune Amplifier XE 2013 Update 4 will be automatically removed prior to installing Intel VTune Amplifier XE 2013 Update 5.
needs to be changed to ( without a word conflicts / it is very confusing ):
Install detected an older version of Intel VTune Amplifier XE 2013 is already installed.
The currently installed Intel VTune Amplifier XE 2013 Update 4 will be automatically removed prior to installing Intel VTune Amplifier XE 2013 Update 5.
Thanks.
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What was the state of the IE window at the time of hang?
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Usually I uninstalled the previous product first via "control panel->uninstall a program", then install the new product. I haven't seen such problem.
Could it be IE version relevant issue? I use IE8.
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By my observation it could be IE issue.I suppose that main GUI thread or html parsing thread is stalled when waiting on some event.
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Hi Sergey,
I have reported this issue to our installation team.
Thank you for this report, and additional info about IE v9.x your provide is appreciated.
I will post any progress, or the problem will be fixed in future updates.
Regards, Peter
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It was told that the problem cannot be reproduced in IE9, I mean on current VTune(TM) Amplifier XE Update 8.
It seemed to be fixed.

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