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Intrumentor Runtime Error

xiaoyu_wang
Beginner
529 Views
During Call Graph section, I close the application and vtune pops up a message box as follows:
Instrumentor Runtime Error
wide_length == var_length failed.
Problem converting environment in WideCharToMultiByteutils.cpp
Then there's no result for my Call Graph investigation. How could it be resolved?
Environment:
Windows XP, sp2
Quad CPU Q9400
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2 Replies
Peter_W_Intel
Employee
529 Views
It seemed that you work on Unicode program, but failed to convert WideChar to MultiByte

I suggest you change something in your OS:

1. Uninstall the product.

2. "Control Panel"->"Regional and Language Options"->"Advanced"-> Set language as "English".

3. Reboot system, reinstall the product

4. Verify if the problem has gone.

If the problem persists on, please escalate this problem with test case (program) to https://premier.intel.com for further investigating.

Thanks, Peter
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xiaoyu_wang
Beginner
529 Views
It helps. Thanks a lot, Peter!
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