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Unable to run General Exploration analysis (for Sandy Bridge)

guidovaessen
Beginner
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When I try to run General Exploration Vtune Amplifier XE 2011 Update 5 (build 186533)
display's the following warning:
Collection failed. The data cannot be displayed.
Error: Problem accessing the sampling driver. The driver may need to be (re)started.

And the console display's: Error in sampling collector. Error code - 87

CPU: Intel 2600K (Sandy Bridge)
OS Linux Kubuntu 11.04 64-bits.
Vtune Amplifier XE 2011 Update 5 (build 186533)

I don know what could cause this error or how it can be solved.
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1 Solution
IDZ_A_Intel
Employee
368 Views

The following article discusses trouble shooting this behavior: http://software.intel.com/en-us/articles/problem-accessing-the-sampling-driver/. Have you had a chance to look at the detail provided in this article to see if it applies to your situation? Also check, the release notes for the version of Intel VTune Amplifier XE for Linux* you have installed. Mmake sure the operating system you have installed the product on is supported.

You can obtain the release notes for the specific product and update level from the Intel Registration Center at https://registrationcenter.intel.com. Login and navigate to the download Latest Update for the product and update level. Click the Release Notes link.

Rob

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2 Replies
IDZ_A_Intel
Employee
369 Views

The following article discusses trouble shooting this behavior: http://software.intel.com/en-us/articles/problem-accessing-the-sampling-driver/. Have you had a chance to look at the detail provided in this article to see if it applies to your situation? Also check, the release notes for the version of Intel VTune Amplifier XE for Linux* you have installed. Mmake sure the operating system you have installed the product on is supported.

You can obtain the release notes for the specific product and update level from the Intel Registration Center at https://registrationcenter.intel.com. Login and navigate to the download Latest Update for the product and update level. Click the Release Notes link.

Rob

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guidovaessen
Beginner
368 Views
Thank You! Reinstalling the driver solved the problem!
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