VTune cannot detect local machine configuration

[shultays]

I tried solutions in other threads but it didn't work. I attached output of self checker, which complains about sep driver not being available.

Initially when I checked ample-sspreg.exe -s it was indeed not available. I installed it via ample-sspreg.exe -i. Output of ample-sspreg.exe -c seems to be confirming it

Checking platform...
Platform is genuine Intel: OK
Platform has SSE2: OK
Platform architecture: INTEL64
User has admin rights: OK
Drivers will be installed to C:\WINDOWS\System32\Drivers\
Checking sepdrv5 driver path...OK
Checking sepdrv5 service...
Driver status: the sepdrv5 service is running
Checking sepdal driver path...OK
Checking sepdal service...
Driver status: the sepdal service is running
Checking socperf3 driver path...OK
Checking socperf3 service...
Driver status: the socperf3 service is running
Checking vtss driver path...OK
Checking vtss service...OK

but the self checker log is still complaining about it.

Running amplxe-runss.exe --context-value-list prints nothing

There was a recommendation of installing installing intel graphics driver, tried that as well but didn't help

[yuzhang3_intel]

From the log, it looks like the driver is not ready. Could you try the command line below and get the output:

sep.exe --version

Getting context values: Fail
================================================================================
Check driver:
isSEPDriverAvailable: False
isPAXDriverLoaded: False
The SEP driver is not available.

[raohenry]

Hi @shultays 

Since the sep driver services are running but the self-checker still complains, it might be a permission or compatibility issue. A few things to try:

1. Run the self-checker and related tools as Administrator.

2. Make sure your Windows is fully updated.

3. Try reinstalling Intel VTune with the latest version matching your OS.

4. Check for conflicting security software that might block drivers.

If possible, share the exact error message from the self-checker log for more details.