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Vtune Profiler Suddenly Unusable

-Light-
Novice
1,044 Views

Hello,

I have been using the VTune analysis tool without any issues, but after a recent computer crash and restart, it stopped working. When I run the executable file, the console flashes briefly, and the collection log screen appears as follows:

Light_1-1717071392888.png

 

After using the command amplxe-sepreg.exe -s, I found the message vtss service... FAILED.

Light_3-1717071423561.png

 

Is there any way to resolve this issue?

Thank you for your assistance.

Best regards,
-Light-

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13 Replies
yuzhang3_intel
Moderator
1,026 Views

Which is the Windows version?

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-Light-
Novice
1,000 Views

Windows 11 Family Chinese version 23H2

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-Light-
Novice
997 Views

I am reinstalling the Vtune Profiler now, but an error occurs:

Light_0-1717117405012.jpeg

 

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-Light-
Novice
978 Views

Windows 11 Family Chinese version 23H2. I reinstalled the oneapi base toolkit and rebooted the computer, but the Vtune Profiler problem persisted.

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yuzhang3_intel
Moderator
953 Views

VTune doesn't support some of the latest builds of Windows 11. This is a known issue, like 23H2 22631.3593, etc. The issue will be fixed in the next release.

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-Light-
Novice
938 Views

However, I have been using it normally for a week without any problems, and it is the same operation using the same components.

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yuzhang3_intel
Moderator
883 Views

What is your Windows build? Did you confirm that the Windows OS version and build number before and after are exactly the same?

 

You can use the self-check utility to check your current environment. 

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-Light-
Novice
799 Views

My computer is Windows 11 Family Chinese version 23H2 build 22631.3085 and has not been connected to the Internet and the update history shows that no updates have been installed.

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yuzhang3_intel
Moderator
786 Views

The same issue is reported on the 23H2 build, the 2024.2 VTune VTSS driver has fixed the issue.

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-Light-
Novice
765 Views

Where can I download 2024.2 Vtune now?

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yuzhang3_intel
Moderator
756 Views

It has not been released yet and will be published soon.

 

 

 

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-Light-
Novice
525 Views

I can't run the Intel Vtune Profiler on my device, but I can run the Intel Advisor. Does Intel Advisor have timeline view?

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yuzhang3_intel
Moderator
522 Views

For CPU profiling, Intel Advisor only supports threading, vectorization and roofline. For GPU profiling, roofline and offload are supported .  But there is no timeline.

 

For details, you can refer to the user guide:

https://www.intel.com/content/www/us/en/docs/advisor/user-guide/2024-1/overview.html

 

 

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